Job Description

Location: Salem, NH (hybrid)

About Us:

At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalized digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale.

As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L’Oréal, Sitecore helps brands transform engagement through experiences that are not only personalized, but predictive and dynamic.

Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values guide how we lead, innovate, and connect. They are the behaviors that bring our mission and vision to life, every day, in every interaction.

As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences.

Learn more at Sitecore.com

About the Role:

We're hiring a Revenue Operations Analyst to focus on pipeline inspection and analysis throughout the entire customer lifecycle. This individual will drive high-impact analytics initiatives, deliver accurate and timely business insights, and help shape the future of reporting, automation, and data strategy across the GTM organization. It is a critical role supporting the success of our Sales and Marketing organizations with a clear, trustworthy view of pipeline health from first touch to closed-won.

What You’ll Do:

• Develop and maintain pipeline reporting frameworks that support performance tracking and pipeline management
• Run weekly/monthly pipeline analysis: stage conversion, velocity, aging, etc.
• Build and maintain global dashboards that surface pipeline health in real time
• Identify anomalies, risks, and opportunities in revenue data; and provide actionable recommendations to stakeholders in real time
• Connect marketing spend and lead-gen data to analyze campaign efficiency
• Analyze large datasets to identify trends, patterns, and insights that drive business strategy and decision-making
• Partner with systems, operations, and business leaders to identify high-value use cases for AI in reporting and go-to-market analytics

What You Need to Succeed:

• 3–5 years in RevOps, Sales Ops, or Marketing Ops at growth stage company
• Advanced Excel skills, BI tool experience (Tableau, Looker, or Power BI), knowledge of Salesforce reporting
• Strong communication and presentation skills
• Ability to turn messy, cross-source data into a clear story for non-technical execs
• Strategic curiosity and practical approach to identifying issues and supporting continuous improvement
• Adaptability and comfort managing multiple priorities in a dynamic environment
• A forward-looking mindset, including openness to using automation and AI-enabled tools to improve how work is done

Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.

Compensation details: base salary for this role ranges from $90k to $118k plus 10% bonus structure

Sitecore offers a comprehensive benefits package, including multiple health insurance options (medical, dental, and vision coverage), a 401(k) retirement plan with company matching contributions, generous paid time off (vacation/PTO, paid sick leave, and paid holidays, as well as paid volunteer days), fully paid parental leave for new parents, company-paid disability insurance (short-term & long-term coverage) and life insurance, and an Employee Assistance Program supporting employees’ well-being, and a number of voluntary benefits to choose from available upon date of hire.

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