Job Description

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Are you a Salesforce whiz who loves solving puzzles and driving global efficiency? New Relic is looking for a Revenue Operations Analyst to join our high performing RevOps team.

In this role, you aren’t just "managing data", you are the engine behind our global sales machine across the US, EMEA, and APJ regions. You’ll be the first line of support for our field teams, the architect of our data integrity, and the go to expert for tools like Salesforce, 6sense, and LinkedIn Sales Navigator, Salesloft etc.

What’s in it for you?
High impact role with global visibility.
Mastery over a cutting edge tech stack.
A seat at the table to suggest and build better processes.

We’re looking for someone who:

• Lives and breathes Salesforce
• Obsesses over data integrity and territory accuracy.
• Is a self-starter who sees a bottleneck and builds a bridge.
• Can effectively manage our Geo Model approach, balancing regional theatre requirements with global scalability.

What you will do:

• Systems Architect: Manage user profiles, roles, and permissions across Salesforce, 6sense, Adobe, and LinkedIn.
• Data Guardian: Govern SFDC data integrity to ensure seamless territory assignments and account transfers.
• Geo Model Specialist: Operationalize our Geo Model approach by partnering with Theatre Leaders to design, enforce, and scale regional territory strategies and POD structures.
• Problem Solver: Analyse root causes of operational malfunctions and provide timely resolutions.
• Process Innovator: Iterate on existing workflows to improve automation and cost effectiveness.
• Collaborative Liaison: Work across matrixed global teams (US, EMEA, APJ) to streamline onboarding and regional reporting.

What You Bring:

• A Bachelor’s degree and a deep comfort level with Salesforce.
• Comfortable working on MS Excel and Google Sheet for data management and reporting.
• A "detective" mindset…you love finding inefficiencies and fixing them.
• The ability to balance a matrixed, global workload by effective time management.

Bonus Points: 4 years of related working experience preferably within a technology company , Salesforce/Sales Ops/RevOps certifications.

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy