Phocas is growing fast, from $70M toward $250M ARR, and our post-sales engine needs to keep up.
We’re looking for a Revenue Operations Analyst to help sharpen how we track, manage and improve retention, expansion and delivery across Customer Success, Account Management, Professional Services and Support.
This is a hands-on role at the intersection of data, systems and commercial performance. You’ll work closely with GTM leaders to bring clarity to metrics, improve processes and make it easier for teams to do great work.
What you'll be doing
What Good Looks Like
What you'll Bring
You might come from Revenue Operations, Sales or CS Operations, Business or Commercial Analysis, Finance partnering with GTM, Professional Services Operations, or another data-heavy operational role in a SaaS or technology environment. You’re someone who:
This role offers real visibility across the business and the opportunity to shape how we scale our post-sales motion.
If you enjoy improving how things work, making data meaningful, and helping teams perform at their best, we’d love to hear from you.
Why Phocas?
Phocas Software is a profitable, growing SaaS company with a loyal customer base and a category-leading product. With a clear path toward scaling from $70M to $250M and a reimagined GTM structure, this is a prime moment to join and shape the future of how we deliver value to customers.
We know that fun is different for everyone. So, if you want to try out innovative approaches to sales, lead a project, save the planet, or spend more time with your favourite people outside work, you’ll have our full support.
As long as you’re doing what brings you joy, the rest falls into place. Think less stress, higher performance, more energy and all-round nicer human. Your friends and family will be delighted.
Create your happy place.
Phocas is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
#LI-EA1 #LI-Hybrid
Phocas is a SaaS company delivering an all-in-one BI and FP&A platform built for wholesale distribution, manufacturing, and retail businesses. Today, Phocas serves 2,700 mid-market companies and 40,000 users across the US, UK, Australia, and New Zealand.
Phocas has a clear mission: to make people feel good about data. And it’s working! Customers love the intuitive, self-serve platform that brings their data to life.
By partnering with leading ERPs like Epicor, Infor, Sage, Kerridge, SAP, Oracle Netsuite and more, Phocas unlocks the potential of ERP data for everyone - delivering improvements at every level of the business. Our vision for our platform is as the one central, mission-critical layer above the ERP - empowering businesses with products collectively designed to deliver even greater value, insight and efficiency.
For CEO and co-founder, Myles Glashier, achieving this vision is all about people. Our team of almost 300 people spans the US, UK, Australia and New Zealand. We nurture a culture based on 'Fun, Fulfilling, Forever'—a spirit that shines through in every customer interaction. We’re people-centric, responsive, and always open to new ways to innovate.
The bottom line? Helping customers and partners improve their businesses just feels good - and it's even better when you're part of a company that puts people first.
At Phocas, we're committed to maintaining an environment where our team feels valued. Becoming a certified B Corp is part of that commitment, along with closing the gender pay gap across our global workforce, and being recognized for awards like the Human Synergistics Culture Sustainability Award. Whether we’re helping customers make sense of their data or creating a place where work feels meaningful, people feel good with Phocas.
