St John of God Midland Public Hospital we provide a comprehensive range of services including emergency medicine, critical care, day chemotherapy, paediatric care, aged and stroke care, maternity and general surgery.
Our 307-bed public hospital is operated under a public-private partnership between the State Government and St John of God Health Care.
About the role
As a Revenue Officer, you will work closely with patients, hospital staff, health funds and insurers to ensure accurate and compliant billing for private and other chargeable patients. You will provide guidance on billing arrangements, manage patient enquiries, and maintain accurate financial and patient records to support revenue collection and a positive patient experience.
You will also contribute to revenue improvement initiatives, support the development of effective billing processes and controls, build strong stakeholder relationships, and assist with staff education and continuous improvement activities to ensure efficient, consistent and high-quality revenue management practices.
We are recruiting for multiple Revenue Officer positions to support service delivery across seven days per week. Contracted hours will be determined based on operational requirements, candidate availability, and negotiation with the successful applicants.
This is an excellent opportunity for a detail-oriented professional with strong communication and stakeholder management skills to contribute to the efficient financial operations of a leading healthcare organisation.
Your skills and experience
We're looking for a candidate with experience in hospital billing or healthcare administration, supported by a solid understanding of accounting principles and accounts receivable processes. The successful applicant will have excellent communication and interpersonal skills, with the ability to build positive relationships with medical, nursing and administrative stakeholders at all levels.
You will be a proactive and customer-focused professional who thrives in a collaborative team environment. Strong analytical, organisational and problem-solving skills are essential, along with the ability to manage competing priorities and maintain high standards under pressure. Proficiency in Microsoft Office applications, including Word and Excel, is also required.
Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.
All applicants are requested to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements.
We can offer you
Salary: $81,827 to $88,109 per annum (pro-rata) plus 12% superannuation
Permanent part-time position.
Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
Novated leasing
work related expenses
self-education and
additional superannuation
A healthy work-life balance through flexible work options, additional purchased leave & well-being programs
Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
Employee support through our dedicated free Employee Assistance Program (EAP)
Access to a range of Lifestyle, Health & Wellbeing rewards and discounts
14 weeks Paid Parental Leave (WA)
Free on-site parking
Access to fitness and wellbeing benefits through Fitness Passport
For enquiries, contact Katherine Wray, Director of Finance, on (08) 9462 4908
If we identify a surplus of suitable candidates for this role, you may also be invited to a candidate talent pool list where you could be offered an alternative position
Please note: If suitable candidates are identified, shortlisting and interviews may begin before the advertisement closes
At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.
Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.
Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.
The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.
