Job Description

Uniquely located in the heart of Honolulu, guests have the convenience of the city outside their front door yet surrounded by the beauty of the island through stunning ocean views. At Renaissance Honolulu, we invite you to embrace adventure and embark on a journey beyond the ordinary.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

• Highly competitive compensation (salary range - $75,000 - $85,000)
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Discounts with our Crescent managed properties in North America for you & your family members
• Discounts at Marriott brand properties worldwide

Here is what you will be doing each day:

• Develop and recommend sales strategies, room mix and pricing. Responsible for reservations system, forecasting and reporting. Negotiate transient room rate contracts.
• Develop, implement, monitor and control sales strategies; conduct sales strategy meetings to ensure the proper mix of group/transient guests while maximizing occupancy and room revenue.
• Compile data, analyze trends, develop accurate weekly and period forecasts and communicate to all departments to ensure appropriate staffing levels are maintained to provide quality of guest services while minimizing expenses.
• Assist in developing, implementing, monitoring and controlling annual budget and marketing plans to assist in meeting/exceeding the overall hotel goals. Monitor, control and communicate inventory levels and room and rate restrictions to meet business objectives.
• Negotiate rates for transient accounts to ensure the right mix of sales to maximize room revenue.
• Establishes, measures, monitors and effectively evaluates processes, polices, and procedures as well as supervise group coordinators. Communicate both verbally and in writing to provide clear direction to staff.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Does this sound like you?

• 3–5+ years of experience in hotel revenue management, revenue analysis, or related hospitality roles
• Proven experience with demand forecasting, pricing strategies, and inventory control
• Prior experience within Marriott Internationa l (full-service or select-service)
• Familiarity with Marriott systems (e.g., GXP, MGS, Medallia)
• Working knowledge of reservations, front office, and Microsoft Office Suite to take full advantage of the revenue opportunities.
• Advanced proficiency in Microsoft Excel and data analysis
• Solid understanding of key performance metrics (ADR, RevPAR, occupancy)
• Experience working in a hotel or resort environment (Hawaii or resort market experience preferred)
• Strong analytical, problem-solving, and decision-making skills
• Excellent communication and collaboration skills