Job Description

KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.

Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.

We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.

Please submit your resume in English.

To learn more about our team and office culture in Tokyo, Japan, visit the following links.
Careers Page: https://www.knowbe4.com/careers/locations/tokyo
Glassdoor: https://www.glassdoor.com/Jobs/KnowBe4-Ad-Tokyo-Jobs-EI_IE969384.0,7_KO8,10_IL.11,16_IS5263.htm

The Revenue Enablement Specialist role is responsible for facilitating post-onboarding employee enablement initiatives across revenue-generating teams. This role leverages specialized Employee Enablement programs to deliver targeted training as directed by organizational leadership. The Specialist conducts comprehensive analyses to identify gaps, inefficiencies, or areas for improvement in existing training processes and workflows and determines corresponding training needs. Furthermore, the Specialist designs and implements enablement programs, workshops, and seminars to enhance the skills and capabilities of revenue teams on a global scale.

Responsibilities:

• Facilitate and conduct enablement workshops, programs, and seminars on a global scale for revenue-generating teams.
• Act as the primary point of contact to address inquiries and provide guidance related to policies, procedures, and best practices associated with Revenue Enablement Programs.
• Maintain comprehensive knowledge and stay updated on the KnowBe4 platform, product offerings, and sales landscape to ensure the alignment of new enablement programs with the company's evolving products and market dynamics.
• Conduct in-depth analyses to identify areas of inefficiency within existing training processes and determine corresponding training needs for revenue teams, fostering continuous improvement.
• Collaborate with Training teams to develop and implement innovative approaches and techniques for enhancing the effectiveness and impact of training initiatives.

Minimum Qualifications:

• High School Diploma or GED required, or equivalent working experience
• At least 2 years of experience in managing or training people
• Have demonstrated work experience in developing new employees
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Fluent in Japanese
• Strong verbal/written communication skills
• Excellent time management and organization
• Strong coaching and training abilities
• Understanding of company structure/functions
• Ability to manage cross-functional projects
• Excellent data analysis skills
• Ability to write enablement programs

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.