Job Description

Why should you consider joining Auvik?

• You want to work at a company that is building impactful, relevant technology. Auvik’s network management software helps IT teams by automating time-consuming tasks, streamlining operations, and mitigating risk. It’s more important than ever to be able to remotely monitor and manage network infrastructure, and with Auvik, IT professionals have that essential visibility and control.

• You want to work with a leadership team who are transparent and trustworthy. Our senior leaders have a vision for Auvik. They are experienced, knowledgeable, approachable, and consistently working hard to drive success, both for the company and the team of people who make it happen.

• You want to work with a product customers love. People rave about what we’ve built. Our customers are smart, aspirational, and highly technical. It pays to get the details right.

• You want regular opportunities for learning and growth. With ongoing feedback from leadership, you’ll find that Auvik encourages you to be your very best. Our onboarding process is thorough and informative because we want to make sure you’re prepared to have a great work experience. We also have programs designed to help you take the next steps you want for your career.

• You want the flexibility to manage your work, your way. We’re a fully distributed team and we’re prepared to continue to support working from home (or the space you choose!). We trust you to get the job done where you feel most comfortable and effective.

What’s this role about?

We’re looking for an Enablement Specialist who’s passionate about helping teams learn, grow, and perform at their best. In this role, you’ll lead engaging training sessions, help scale impactful enablement programs, and play a key part in supporting the success of our customer-facing teams. This is a great opportunity for someone who enjoys facilitating live learning experiences, collaborating across teams, and bringing structure and energy to a fast-moving environment. You’ll have the chance to own initiatives, influence how enablement is delivered, and help create programs that make a measurable impact across the business.

What will I be doing?

• Facilitate engaging, high-quality onboarding and ongoing enablement sessions for customer-facing teams
• Take ownership of running and coordinating enablement programs, ensuring a strong learner experience from planning through delivery
• Partner closely with cross-functional stakeholders, including Product Marketing Management (PMM), Product, and Revenue Enablement team members, to support product training initiatives and business priorities
• Help identify enablement needs and training gaps across customer-facing teams
• Support the development, maintenance, and continuous improvement of enablement content and learning materials, including e-learning content
• Coordinate training logistics, communications, and timelines across multiple stakeholders and initiatives
• Adapt quickly to shifting priorities and support programs operating against tight timelines
• Work independently with minimal oversight while maintaining strong alignment and communication with stakeholders and teammates
• Proactively communicate progress, risks, and timeline changes to ensure projects remain on track

What are we looking for?

• Proven experience in enablement, facilitation, and training delivery for customer-facing teams
• Strong facilitation skills and confidence leading live virtual and/or in-person training sessions
• Excellent communication and stakeholder management skills, able to collaborate effectively across teams and functions
• Strong organizational skills with the ability to manage multiple priorities simultaneously
• Self-starter mindset with the ability to work independently and drive initiatives forward
• Comfortable working in a fast-paced, evolving environment with changing priorities
• Growth mindset with a willingness to continuously learn and improve

Are there bonus points?

• Experience using tools such as Jira, Articulate, Litmos, Salesforce, and Looker
• Familiarity with SaaS, product enablement, or customer-facing revenue teams
• Experience supporting and reinforcing sales methodologies such as MEDDPICC, Value Selling, or similar revenue frameworks

We’re actively hiring for this role and looking to bring someone great onto the team as soon as possible.

About Auvik

Auvik delivers cloud-based network management software that gives IT teams instant visibility and control over their infrastructure — whether on-site, remote, or dispersed across global networks. Our platform automates network discovery, mapping, monitoring, configuration backups, traffic analysis and alerting, so IT professionals and MSPs can manage complex, multi-site environments with ease.

We’re focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We are happy to make any accommodations you may need throughout the interview process as well.

Auvik is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.

Hiring Process

At Auvik, our hiring process is designed to be personal, transparent, and human-led. Our Talent Acquisition Partners review all resumes, connect with candidates whose skills and experience aligns with the role, and stay in communication with you throughout your journey. If our interests align, you'll meet with a hiring manager, as well as additional members of the hiring team in follow-up conversations. All of your interviews will take place via Zoom.

Before meeting with a hiring manager, we also ask candidates to complete a 5-minute Predictive Index (PI) assessment. This helps us understand and match your strengths and work preferences with roles that will set you up for success.

We use AI tools to support administrative tasks in the hiring process; such as helping source candidates, drafting communications, and interview summaries, so our team can stay focused and present during conversations. We do not use AI tools to interview, screen or assess candidates; or determine who moves forward in the process. We debrief and consider the full context of every conversation before making hiring decisions. We believe hiring requires judgment that can be augmented but, not replaced by AI.