Job Description

Job Title: Revenue Cycle Sr Finan Counsel.

Department: Financial Assistance

Location: Riedman Campus, 100 Kings Highway, Rochester NY 14617

Hours Per Week: 40

Schedule: Full-Time, Day-Shift, Monday to Friday, (8 am -4:30 pm)

Position Summary:

Under the direct supervision of the Revenue Cycle Director implements, monitors, and reports the financial counseling initiative for the health system.

Key Responsibilities:

• Develop a standard financial counseling implementation plan to include, equipment, training, forms, and reports.
• Develop financial counseling policies and procedures including overall health system, standard, and department specific (as needed).
• Develop a standard financial counseling training program.
• Provide training and support to Unity staff as identified.
• Initiate contact with the patient/responsible party prior to or at the time of service when self pay balances are due and inform them of their financial responsibility.
• Identify individuals requiring financial counseling. Determine the most appropriate method of payment and when possible, collect payment in full or establish a payment plan.
• Assess patient financial information to identify those who may qualify for Medicaid, Family Health Plus, Child Health Plus and/or the Financial Assistance Program. Complete appropriate applications and referrals.
• Identify additional areas of opportunity to increase POS collections.
• Develop a process to reduce bad debts through collection of outstanding receivables.
• Meet annual collection goals.
• Develop a routine schedule of department meetings including minutes of items discussed, resolved, and outstanding; monitoring the necessary follow up.
• Work with the Departments, Financial Counselors, Medicaid Liaisons, Business Office staff, and Financial Services to assure a streamlined and coordinated effort.
• Identify and report revenue cycle opportunities to the Revenue Cycle Director.
• Perform other related administrative and operational duties as may be assigned.

Desired Attributes:

• Bachelors Degree in Accounting or equivalent extensive experience in the health care field preferred.

Minimum Qualifications:

• Minimum of five years medical billing or registration experience, and/or equivalent education, preferred.

Required Licensure/Certification Skills:

• None.

EDUCATION:

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$21.50 - $26.50

CITY:

Rochester

POSTAL CODE:

14617

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.