University Hospitals

Revenue Cycle Precert Specialist

University Hospitals  •  Shaker Heights, OH (Onsite)  •  3 hours ago
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Job Description

Revenue Cycle Precert Specialist - (2600062H)

Description

Revenue Cycle Precert SpecialistMake an Impact Every Day As a Revenue Cycle PreCert Specialist, you'll play a vital role in helping patients receive the care they need by ensuring insurance authorizations are secured before services are provided. Your work helps create a seamless experience for patients and providers while supporting timely reimbursement and reducing delays in care.If you enjoy problem-solving, working with insurance and healthcare systems, collaborating with clinical teams, and making a meaningful difference behind the scenes, this is an opportunity to build a rewarding career within Revenue Cycle. What You'll DoIn this role, you will:Obtain and verify prior authorizations for outpatient testing, ambulatory procedures, and inpatient services before care is delivered.Review insurance eligibility, coverage, benefits, and payer requirements to help ensure services are authorized and reimbursable.Use electronic eligibility tools, payer websites, and direct communication with insurance companies to verify coverage and resolve authorization needs, including out-of-network and non-covered services.Submit authorization requests, notifications, clinical documentation, and supporting information in accordance with payer guidelines and contractual requirements.Partner with providers, clinical teams, and operational departments to gather necessary documentation and keep the authorization process moving efficiently.Communicate authorization updates, potential delays, denials, and peer-to-peer review requests while following established policies and escalation procedures.Provide excellent customer service through professional communication with patients, providers, payers, and internal team members via phone, email, and other correspondence.Stay current on insurance regulations, managed care requirements, government payer guidelines, and Revenue Cycle policies to support accurate and compliant work.Scan, retrieve, and maintain required documentation within electronic systems.Participate in team meetings, training, and ongoing learning opportunities while maintaining the highest standards of patient and physician confidentiality.Meet established quality, productivity, and service standards that support the success of the Revenue Cycle team. What You'll BringSuccess in this role comes from strong attention to detail, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment. You'll thrive if you enjoy collaborating with others, navigating complex insurance requirements, and finding solutions that support both patients and care teams. Additional InformationPerform other duties as assigned.Follow all organizational policies, procedures, and standards.Receive department-specific training and orientation to support your success in the role.Safeguard Protected Health Information (PHI) by adhering to HIPAA requirements, the UH Code of Conduct, annual training, and all applicable privacy and security policies.

Qualifications

Education High School Equivalent / GED (Required)Other Accredited Program: Medical Terminology (Preferred) Work Experience 3+ years' experience in hospital Revenue Cycle/healthcare, working with insurance companies/third-party payers or related experience (Required)Experience with clinical applications (Preferred) Knowledge, Skills, & Abilities Knowledge of managed care insurance requirements is essential. (Required proficiency)Notable client service, communication and relationship building skills. (Required proficiency)Ability to function independently and as a team player in a fast-paced environment. (Required proficiency)Must have strong written and verbal communication skills. (Required proficiency)Professional demeanor (Required proficiency)Detail-oriented and organized, with good analytical and problem solving ability (Required proficiency)Demonstrated ability to use PCs, Microsoft Office suite, and general office equipment (i.e. printers, copy machine, multi-line phone, FAX machine, etc.). (Required proficiency) Physical Demands Standing OccasionallyWalking OccasionallySitting ConstantlyLifting Rarely up to 20 lbsCarrying Rarely up to 20 lbsPushing Rarely up to 20 lbsPulling Rarely up to 20 lbsClimbing Rarely up to 20 lbsBalancing RarelyStooping RarelyKneeling RarelyCrouching RarelyCrawling RarelyReaching RarelyHandling OccasionallyGrasping OccasionallyFeeling RarelyTalking ConstantlyHearing ConstantlyRepetitive Motions FrequentlyEye/Hand/Foot Coordination Frequently Travel Requirements 10%

Primary Location

: United States-Ohio-Shaker_Heights

Work Locations

3605 Warrensville Center Road

3605 Warrensville Center Road

Shaker Heights 44122

Job

: Administrative Support

Organization

: UHHS_Care_Connections

Schedule

: Full-time

Employee Status

: Regular - ShiftDays

Job Type

: Standard

Job Level

: Entry Level

Travel

: No

Remote Work: Yes

Job Posting

: Sep 3, 2026, 4:49:47 PM

University Hospitals

About University Hospitals

Founded in 1866, University Hospitals serves the needs of patients through an integrated network of 23 hospitals (including 5 joint ventures), more than 50 health centers and outpatient facilities, and over 200 physician offices in 16 counties throughout northern Ohio. The system’s flagship quaternary care, academic medical center, University Hospitals Cleveland Medical Center, is affiliated with Case Western Reserve University School of Medicine, Northeast Ohio Medical University, Oxford University and the Technion Israel Institute of Technology. The main campus also includes the UH Rainbow Babies & Children's Hospital, ranked among the top children’s hospitals in the nation; UH MacDonald Women's Hospital, Ohio's only hospital for women; and UH Seidman Cancer Center, part of the NCI-designated Case Comprehensive Cancer Center. UH is home to some of the most prestigious clinical and research programs in the nation, with more than 3,000 active clinical trials and research studies underway. UH Cleveland Medical Center is perennially among the highest performers in national ranking surveys, including “America’s Best Hospitals” from U.S. News & World Report. UH is also home to 19 Clinical Care Delivery and Research Institutes. UH is one of the largest employers in Northeast Ohio with more than 30,000 employees.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Cleveland, Ohio
Year Founded
Unknown
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