The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as a Revenue Cycle Management Specialist.
Essential Responsibilities
RCM Specialists care for the people who care for our patients by performing insurance adjudication, customer service, and patient collection job functions that require superior service and attention to detail.
Bring better care to the front lines by supporting the execution and achievement of functional areas and company goals.
Partners with internal departments to resolve issues related to all tasks and assignments supporting the business.
Point of contact for internal and external customer inquiries, which entails contacting insurance companies and/or addressing patient inquiries.
Uses software and company systems to source, obtain, process, audit and analyze standard data reporting and presenting.
Plans, organizes, and executes tasks and activities with urgency and in accordance with managers’ delegated assignments.
Responds to and resolves issues related to claim adjudication, patient and billing inquiries, while seeking managers guidance for non-routine inquiries or escalated concerns.
May be required to meet position related productivity and quality standards.
Other duties as assigned.
Requirements/Qualifications
Level: High School diploma or equivalent
Job related/Industry experience preferred
Excellent verbal and written communication skills
Excellent organizational and time management skills
Excellent problem solving/analysis collaboration
Self-motivated individual with strong attention to detail
Leadership experience preferred
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
Hourly pay range: $19-22/hr
As one the largest healthcare business support organizations in the U.S., ADMI continues to build and strengthen the infrastructure, expertise and core competencies that successful healthcare practices need to accelerate their growth and fuel their success, while also giving providers the freedom to do what they do best: Care for their patients. Through organic growth and a series of strategic acquisitions, ADMI now supports more than 1,000 health and wellness offices across 45 states and in three distinct categories: Dental care, urgent care and medical aesthetics.
In dentistry, ADMI supports Aspen Dental, the largest and fastest-growing branded network of dental practices in the U.S. with nearly 900 locations in 42 states, as well as ClearChoice Dental Implant Centers, leaders in fixed, full arch dental restorations for patients with missing or failing dentition, with more than 65 locations in 27 states. Collectively, the two are the largest provider of fixed and removable prosthetics in the U.S.
WellNow Urgent Care now stands at more than 85 locations in four states, putting it among the top 10 urgent care providers nationwide, while more recently, the ADMI family has expanded to include the medical aesthetic category with the acquisition of the largest single med spa clinic in the U.S.
