The Staff Pad is proud to partner with a reputed
healthcare provider in Blue Ridge,GA and we are looking to hire a experienced
Revenue Cycle Liaison to serve as the primary link between on-cycle revenue cycle
teams and external revenue cycle vendors.

In this role, you will coordinate vendor requests,
routes claim and account-related actions to the appropriate internal teams, and
ensures timely resolution to support accurate reimbursement.

Success in this role requires strong organizational
skills, cross-functional communication, and a solid understanding of the
end-to-end revenue cycle.

What You’ll Do

Key Responsibilities

The following responsibilities represent the core
functions of this role. Additional duties may be assigned as needed.

• 
  Serve as the primary contact for
  all revenue cycle vendor requests, reviewing and triaging inbound requests
• 
  Maintain a tracking log for vendor
  requests, documenting status, ownership, timelines, and resolutions
• 
  Route vendor requests to the
  appropriate internal teams with clear action items and deadlines
• 
  Monitor open requests daily and
  escalate overdue items to leadership
• 
  Confirm completion of vendor
  requests and provide same-day resolution updates
• 
  Coordinate claim and account-level
  activities, including corrected claims, documentation, authorizations, and
  required follow-up
• 
  Coordinate the creation, review,
  distribution, and archiving of revenue cycle reports
• 
  Fulfill approved vendor report
  requests and maintain documentation of all report distributions
• 
  Manage user access for revenue
  cycle systems, including new accounts, role changes, and terminations
• 
  Maintain an up-to-date user access
  roster for all revenue cycle platforms
• 
  Submit, track, and confirm system
  access requests with vendors and IT partners
• 
  Ensure timely processing of user
  access terminations and escalate delays when necessary
• 
  Monitor system updates, payer
  policy changes, and workflow modifications, coordinating staff
  communications and maintaining change logs
• 
  Track system updates, payer policy
  changes, clearinghouse updates, and workflow modifications
• 
  Assess operational impacts of
  updates and coordinate timely staff communications
• 
  Maintain a change log documenting
  system updates, communications, and follow-up actions
• 
  Partner with leadership to ensure
  staff receive updates before new processes or system changes take effect
• 
  Maintain knowledge of revenue cycle
  vendors, services, timelines, and internal workflows
• 
  Represent the revenue cycle team in
  vendor meetings, documenting outcomes and action items
• 
  Ensure compliance with HIPAA,
  privacy regulations, and hospital security policies
• 
  Keep leadership informed of vendor
  activity, unresolved issues, access management, and operational concerns
• 
  Maintain organized documentation
  within SharePoint or the designated document management system
• 
  Work collaboratively with internal teams
  and external vendor partners; no direct supervisory responsibilities
• 
  Perform other duties as assigned

What We Are Looking For

Education & Experience:

• 
  Associate's degree in Healthcare
  Administration, Business, Health Information Management, or a related field
  preferred; equivalent experience considered
• 
  1–2 years of healthcare revenue cycle
  experience, including billing, accounts receivable, cash posting, or vendor
  coordination
• 
  Strong knowledge of revenue cycle
  processes & Proficiency in MS Office Suite
• 
  Experience with practice management and
  patient accounting systems (eCW, Medhost, TruBridge, Athena) preferred
• 
  Familiarity with clearinghouse platforms
  (Availity, Waystar), ERA/835 files, payer portals, user access management, and
  reporting tools preferred

Additional Skills & Attributes

• 
  Excellent organizational, written,
  verbal, and cross-functional communication skills
• 
  Vendor relationship management, project
  coordination, and problem resolution
• 
  High attention to detail with the
  ability to manage confidential information and system access securely
• 
  Ability to manage multiple priorities in
  a fast-paced environment & to participate in virtual and occasional on-site
  meetings with vendors and internal teams
• 
  Proficiency with standard office
  technology and digital document management
• 
  Comfortable
  with extended computer use and sedentary office work

What You Can Expect

Exceptional patient care starts with a team that
feels valued, supported, and empowered - backed by comprehensive compensation
and benefits every step of the way

Benefits

• 
  Medical, Rx, Dental, Vision, Life
  & AD&D Insurance
• 
  Retirement Plans
• 
  PTO, Leave of Absence
• 
  Maternity/Disability Leave
• 
  Flexible Spending Account

Join a team that values collaboration,
accountability, and professional growth.

If you're looking for an opportunity to make a
meaningful impact while advancing your career with a respected healthcare
organization, we'd love to hear from you. Apply today!