Job Description

Reporting to the Director of Revenue, the Revenue Coordinator will manage inventory, pricing, and performance reporting for designated hotel units. The role ensures accurate data flow, supports the reservations team, and collaborates with internal stakeholders to achieve and exceed revenue objectives while maintaining high standards of service and profitability.

• Manage inventory and pricing plans according to strategy; prepare daily, weekly, and monthly reports.
• Monitor key revenue metrics (occupancy, RevPAR) and recommend corrective actions when needed.
• Prepare weekly meeting packs, record minutes, and ensure follow‑up on action items.
• Update rate strategy files and upload daily rates and yield restrictions for assigned hotels.
• Produce daily pick‑up reports and maintain rate management tools and PMS for holiday homes.
• Support the Business Analyst with basic data reviews and analysis.
• Assist the Distribution Manager with mapping and parity checks.
• Reconcile OTA commissions for holiday homes and keep Airbnb extranet inventory up to date.
• Provide overflow support to the reservations team as required.
• Foster a collaborative culture and maintain strong relationships with internal stakeholders.
• Bachelor’s degree in Business Administration, Hospitality or a related field.
• Minimum 1 year experience in hotel reservations or revenue management.
• Proficiency in Microsoft Excel and PowerPoint.
• Expert user of Opera PMS.
• Familiarity with RMS property management system (preferred).
• Strong analytical and systematic problem‑solving skills.
• Excellent written and verbal English communication.
• Ability to work under pressure in a fast‑paced environment.
• Results‑oriented mindset with attention to detail.
• Knowledge of commission processing and channel profitability.