Job Description

Job Purpose

The Revenue Assurance Officer ensures that all sales and revenue transactions are complete, accurate, and compliant with accounting standards. The role involves cross-checking sales reports from brands, delivery platforms, and POS systems against recorded revenue, identifying gaps or leakages, and implementing controls to safeguard the company's topline.

Main Duties

• Monitor and reconcile daily sales and revenue across multiple brands and channels (O2O, delivery apps, direct orders, B2B).
• Validate that all sales transactions are properly captured in the POS/Alfred/NetSuite system.
• Review platform commission deductions, refunds, discounts, and promotional expenses for accuracy.
• Detect, investigate, and resolve revenue discrepancies and leakages in coordination with Commercial, Operations, and Tech teams.
• Prepare and analyze daily/weekly/monthly revenue assurance reports to highlight risks, trends, and corrective actions.
• Support audits and provide documentation for revenue-related queries.
• Contribute to process improvements in sales reporting and revenue recognition.

Qualifications:

• Bachelor's degree in Accountancy, Finance, or a related field.
• 2-3 years of experience in revenue assurance, audit, financial reconciliation, or accounting; experience in F&B, e-commerce, or telco is an advantage.
• Strong analytical and problem-solving skills with the ability to investigate discrepancies and identify root causes.
• Proficiency in POS systems, ERP platforms (NetSuite preferred), and sales/channel reporting tools.
• High attention to detail, accuracy, and integrity in handling financial data.
• Strong communication and collaboration skills to work with cross-functional teams (Commercial, Operations, and Tech).
• Experience in vendor/platform reconciliation and revenue reporting.