Job Description

Revenue Administrator, Revenue Cycle, Accounts & Billing

An exciting opportunity has arisen for a Revenue Administrator, Revenue Cycle, Accounts & Billing to join the Bon Secours Health System. Ireland’s Largest Private Healthcare provider.

Location: Bon Secours Hospital Cork

Contract type: 1 year fixed term.

Job Purpose

• To participate in the efficient operation of the Revenue Cycle function within the Hospital
• Each member of the team will be trained to become competent in all areas to provide cross cover and will carry out ad-hoc projects/duties that may be assigned by site lead.
• The role includes co-operating with other hospital departments to ensure invoicing and claims are processed accurately and efficiently.
• To always adhere to Hospital policy, procedures and protocol

Key Duties and Responsibilities:

Billing:

• To ensure that all billing accurately reflects agreements with the Health Insurance provider and in turn strive to a "zero tolerance" standard regarding billing errors
• To ensure billing codes are consistent with all documents/prepared submitted to billing as collated by claims staff
• To obtain all required documentation in case of implants required for submission, e.g., theatre notes, supplier invoice etc.
• To manually post services such as pharmacy, inpatient Physio/Dietetics, cardiology services and implants/consumables as required
• To ensure self-payer charge accounts are billed as soon as possible in conjunction with the Booking Office/NNIS OP logbook
• To follow up on all IT issues through the IT Helpdesk and to actively pursue the resolving of IT issues on a timely basis
• To follow up on a timely basis all returns regarding billing errors in conjunction with credit control

Outpatient / Minor Procedures Rooms:

• To ensure all outpatient claims are billed on a timely basis
• To ensure all self-paying patients are billed on a timely basis
• To collate all hospital bills with completed claim forms from Consultants ensuring all information such as theatre codes, membership numbers and patient signatures are present
• To ensure histology reports are attached when necessary
• To add all claims to a relevant claim on claims submission application
• To review the Outpatient Unbilled report on a weekly basis and to follow up on same

Cash Office / Credit Control

• To ensure that all members of the public (including patients, visitors, relations etc.) are always treated with courtesy and respect
• To ensure that any complaints/queries in relation to fees etc. are dealt with professionally in line with Best Practice and the Bon Secours Core Values
• To post payments and staff discounts on PIMS and record the Daily Fast Cash Reports on the Excel Ledger
• To record and balance all cash/cheques/card payments/online payments in the Cash Ledger and prepare the daily lodgement.
• To ensure that all receipts are allocated to the correct patient record
• To ensure the safe custody of all cash
• To follow up on telephone queries on all patient and insurer queries with Credit Control and update the relevant notes on PIMS
• Allocation of Revenue Cycle post to the various departments
• To process all assigned insurer payments and related queries for follow up.

Claims Submissions

• To participate in the claim verification and collation process as required by the health insurers, with all claims submitted being added to a claim on the system and updating claims submission sheet
• To comply with the requirements of the claims tracking module on PIMS and ticking the relevant boxes where applicable
• To ensure that the collation of claims documentation is complete and accurate and in turn strive to implement "zero tolerance" standard regarding collations errors
• To ensure an even submission pattern is always adhered to where possible with submission daily and updating claims submission spreadsheet
• Filing/attaching of all claim related documents and consultation bills on BECS
• Contacting consultants for additional Professional Fee bills and length of stay letters
• Processing of late bills, adding claim numbers and membership numbers
• Alert all departments to send blank claim forms to patients for signature, completion of injury section or further membership details
• To ensure as best as possible the timely completion and submission of claim forms by Hospital Consultants to the appropriate Health Care Insurance providers

Consultant Billing Support

• To generate and validate lists of outstanding claims forms required from consultants using DataWarehouse reports and circulating these to consultants weekly or as required
• Contacting Consultants where total claims outstanding from the Hospital exceed the predetermined level
• Highlighting of high value claims with the above identified Consultants to be actioned weekly and pursuing unbilled claims over €10K weekly
• Dealing with queries from consultants, consultant secretaries or external billing companies regarding outstanding claim forms to be completed
• To actively develop working relationships to promote timely completion and submission of Insurance claim forms by Hospital Consultants to the Patient Accounts Office for processing
• To encourage and support where required the timely completion and submission of claim forms by Hospital Consultants to the appropriate Health Care Insurance providers
• To complete consultant claim form and related invoice to support preparation of consultant claim detail.

Ideal Candidate:

The role includes co-operating with other hospital departments to ensure invoicing and claims are processed accurately and efficiently.

Essential Experience

Leaving Certificate or equivalent

or

1 years' relevant office experience

1 years' relevant office experience

Excellent interpersonal and

communication skills

Ability to work to strict deadlines

Desirable Requirements

Relevant Business/Accounting

Course / Medical Secretary Course

Previous experience in accounting/finance role is desirable.

Skills

Excellent interpersonal and

communication skills

Ability to work to strict deadlines

Closing date for applications:  Friday 25th September 2026

Bon Secours Health System is an equal opportunities employer. Our values of Human Dignity, Compassion, Stewardship, Service and Integrity guide everything we do.

We are committed to fostering an inclusive and supportive workplace where all employees have the opportunity to thrive. We welcome applications from individuals of all backgrounds, abilities and perspectives, and provide reasonable accommodations throughout the recruitment process. If you require any assistance, please contact us.

Billing:

To ensure that all billing accurately reflects agreements with the Health Insurance provider and in turn strive to a "zero tolerance" standard regarding billing errors

To ensure billing codes are consistent with all documents/prepared submitted to billing as collated by claims staff

To obtain all required documentation in case of implants required for submission, e.g., theatre notes, supplier invoice etc.

To manually post services such as pharmacy, inpatient Physio/Dietetics, cardiology services and implants/consumables as required

To ensure self-payer charge accounts are billed as soon as possible in conjunction with the Booking Office/NNIS OP logbook

To follow up on all IT issues through the IT Helpdesk and to actively pursue the resolving of IT issues on a timely basis

To follow up on a timely basis all returns regarding billing errors in conjunction with credit control

Outpatient / Minor Procedures Rooms:

To ensure all outpatient claims are billed on a timely basis

To ensure all self-paying patients are billed on a timely basis

To collate all hospital bills with completed claim forms from Consultants ensuring all information such as theatre codes, membership numbers and patient signatures are present

To ensure histology reports are attached when necessary

To add all claims to a relevant claim on claims submission application

To review the Outpatient Unbilled report on a weekly basis and to follow up on same

Cash Office / Credit Control

To ensure that all members of the public (including patients, visitors, relations etc.) are always treated with courtesy and respect

To ensure that any complaints/queries in relation to fees etc. are dealt with professionally in line with Best Practice and the Bon Secours Core Values

To post payments and staff discounts on PIMS and record the Daily Fast Cash Reports on the Excel Ledger

To record and balance all cash/cheques/card payments/online payments in the Cash Ledger and prepare the daily lodgement.

To ensure that all receipts are allocated to the correct patient record

To ensure the safe custody of all cash

To follow up on telephone queries on all patient and insurer queries with Credit Control and update the relevant notes on PIMS

Allocation of Revenue Cycle post to the various departments

To process all assigned insurer payments and related queries for follow up.

Claims Submissions

To participate in the claim verification and collation process as required by the health insurers, with all claims submitted being added to a claim on the system and updating claims submission sheet

To comply with the requirements of the claims tracking module on PIMS and ticking the relevant boxes where applicable

To ensure that the collation of claims documentation is complete and accurate and in turn strive to implement "zero tolerance" standard regarding collations errors

To ensure an even submission pattern is always adhered to where possible with submission daily and updating claims submission spreadsheet

Filing/attaching of all claim related documents and consultation bills on BECS

Contacting consultants for additional Professional Fee bills and length of stay letters

Processing of late bills, adding claim numbers and membership numbers

Alert all departments to send blank claim forms to patients for signature, completion of injury section or further membership details

To ensure as best as possible the timely completion and submission of claim forms by Hospital Consultants to the appropriate Health Care Insurance providers

Consultant Billing Support

To generate and validate lists of outstanding claims forms required from consultants using DataWarehouse reports and circulating these to consultants weekly or as required

Contacting Consultants where total claims outstanding from the Hospital exceed the predetermined level

Highlighting of high value claims with the above identified Consultants to be actioned weekly and pursuing unbilled claims over €10K weekly

Dealing with queries from consultants, consultant secretaries or external billing companies regarding outstanding claim forms to be completed

To actively develop working relationships to promote timely completion and submission of Insurance claim forms by Hospital Consultants to the Patient Accounts Office for processing

To encourage and support where required the timely completion and submission of claim forms by Hospital Consultants to the appropriate Health Care Insurance providers

To complete consultant claim form and related invoice to support preparation of consultant claim detail.

Essential Requirements:

Leaving Certificate or equivalent

or

1 years' relevant office experience

1 years' relevant office experience

Excellent interpersonal and

communication skills

Ability to work to strict deadlines

Desirable Requirements:

Relevant Business/Accounting

Course / Medical Secretary

Course

Previous experience in accounting/finance role is desirable.

Bon Secours Health System is an equal opportunities employer. Our values of Human Dignity, Compassion, Stewardship, Service and Integrity guide everything we do. We are committed to fostering an inclusive and supportive workplace where all employees have the opportunity to thrive. We welcome applications from individuals of all backgrounds, abilities and perspectives, and provide reasonable accommodations throughout the recruitment process. If you require any assistance, please contact us.