Job Description
General Description:
The retail coordinator provides direction, instructions, and guidance to the team to achieve their goals. The leader will know their team members' strengths, weaknesses, and how-to motivate them to get optimal productivity from the team. The Coordinator will need to oversee and support multiple departments.
Essential Duties & Job Functions:
- Maintain a high level of understanding of company guidelines, rules, and regulations
- Assist in developing strategies for the team to reach their goals
- Knowledge to perform all essential duties listed for Retail/Returns Lead, Quality Control (QC), Logger and Sorter
- Communicate clear instructions to team members and management
- Monitor team members' participation to ensure the training provided is applied
- Manage daily operations
- Assist with Administrative duties
- Problem-Solving within the department as needed
- Delegate tasks and set deadlines
Requirements
Job Qualifications Mandatory:
- Highschool diploma or equivalent
- Understands warehouse functions
- Strong data entry and typing skills
- Detail oriented
- Understand systematical functions on a high level.
- Experience with CRM’s (Customer Relationship Management)
- Communication Skills: Coordinator will need to communicate efficiently with team and superiors
- Leadership Skills: Coordinator will resolve conflicts, keep employees motivated and on-task
- Critical-Thinking Skills: Coordinator will determine the right course of action
- Organizational Skills: Coordinator will manage time, employees, and ensure all moving pieces remain in order in the department
- Problem-Solving Skills: Coordinator will define problems, come up with alternatives, assess which is the best course of action and act on it
Preferred Qualifications:
- Knowledge on Microsoft Office programs
- Knowledge on 3PL program
- Understand all SLA standards
- Prior experience leading a team
Work Environment:
- This is a Denver based position operating out of a Warehouse environment
- Warehouse Environmental Conditions are as follows.
- Moderate noise level in the work environment.
- Work environment is indoors.
- Warehouse temperatures may vary depending on outside temperatures.
Physical Demands:
- Sight: Must be able to see well enough to read product lot numbers and expiration dates, read reports, and use a computer.
- Hearing: Must be able to hear well enough to communicate in person or via technology, and to hear warning signals of forklifts and warehouse equipment.
- Standing: Must be able to stand for shift duration.
- Walking: Must be able to walk without assistance to perform job duties.
- Mobility: Must be able to be mobile to operate warehouse machinery.
- Sitting: Must be able to sit for shift duration.
- Stooping, Kneeling: Must be able to stoop or kneel for short periods of time.
- Lifting: Must be able to lift 50 lbs – 70 lbs.
- Hand Mobility: Must be able to have mobility in hands to open and seal packaging, utilize keyboard functions, and utilize phone systems.