Dometic

Returns Clerk I

Dometic  •  Elkhart, IN (Onsite)  •  2 months ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Main responsibilities:

  • Analyzes product returned from customers as necessary to determine failure modes and determine acceptance or rejection of Warranty/Customer claims.
  • Perform inspection and testing of returned finished products and components.
  • Properly document test results, findings, and final disposition of returned items.
  • Records test data, evaluate data to validate or indicate deviations from existing standards.
  • Sets up and performs tests on parts, or products to measure performance characteristics
  • Maintain a clean and safe work area.
  • Interpret work instructions. Ability to read electrical schematics and understanding of electrical components.
  • Perform rework activities as requested by Segment Quality (including repair, re-labeling, and repackaging).
  • Reclaim tested products such as air conditioners, refrigerators, and coolers.
  • Repackage items damaged in the warehouse, including inspection and testing when applicable.
  • Inspect parts related to customer complaints or SOHN issues
  • Must maintain open communication with reporting manager and team regarding test results.
  • Perform additional duties as assigned by supervisor.

Requirements and skills:

To be successful in this role, we believe that you possess the following skills, competencies & characteristics:

Education and Experience

  • High School Diploma or GED required, additional education a plus.
  • Experience – previous manufacturing experience preferred, previous experience in Quality or related field preferred
  • High School Diploma or GED required; additional technical education preferred.
  • Prior manufacturing experience preferred.
  • Previous experience in Quality, RGA, rework, or related technical field preferred.
  • Ability to operate a personal computer, tow motor experience preferred

Technical Skills & Knowledge

  • Ability to read and record current amperage and temperature.
  • Basic understanding of HVAC preferred.
  • Basic electrical knowledge with 120V AC and 12V DC preferred.
  • Mechanical aptitude and troubleshooting ability Common knowledge and usage of the following tools and various testing equipment:
    • 110 Power
    • 12 V Power
    • Voltmeter
    • Vacuum Pump for removing R134A and R410A
    • Propane
    • Multi Meter
    • Pressure Gauge
    • Screw Gun
    • Sniffer For Coolant Leak
    • Hi Pot Tester
    • Die Injector
  • Computer skills using ERP/MRP systems in a manufacturing environment.
  • Must be able to sit or stand for extended periods of time, lifting up to 50 lbs. and perform other basic physical demands of the position as needed.
  • Ability to work independently with minimal supervision
  • Flexibility to perform additional tasks as business needs require
Dometic

About Dometic

Dometic kicks the door open to everyday adventure, exploration and discovery.

With over 40,000 resellers worldwide, we design innovative outdoor gear that inspires the nomadic spirit inside us all. Millions of people, from dedicated road-trippers to backyard campers, use Dometic gear everyday to connect with nature on their own terms. Because we’re big believers that there’s no right or wrong way to do the big outdoors. There’s just your way.



We’re about 7.000 people strong worldwide, with net sales of 25 billion SEK (USD 2.3 billion) in 2024. Our headquarters are in Stockholm, Sweden, and we’re listed on the Nasdaq Stockholm Large Cap exchange.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Solna, SE
Year Founded
Unknown
Social Media