Job Description

Requisition No: 875739

Agency: Management Services

Working Title: RETIREMENT ANALYST II - 72002808

Pay Plan: Career Service

Position Number: 72002808

Salary: $42,995.68 - $47,674.38

Posting Closing Date: 05/18/2026

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Retirement Analyst II
Division of Retirement/Retirement Calculations/Education Section
State of Florida Department of Management Services
This position is located in Tallahassee, FL

Internal Agency Only

and Responsibilities:
Analyzes and approves the audit, balancing and subsequent calculations of member accounts by professional employees for accuracy. Ensures that proper service credit has been given under each retirement system and plan, verifies members' eligibility to claim retirement credit for additional types of service, the required contributions and interest have been accurately calculated and paid as required and that the proper documentation for all actions taken and determinations made are contained in the file. Also verifies all audits of transfer of moneys between and within member accounts due to reporting and other errors in the account.

Serves as lead worker for professional employees on problem accounts and overseeing their work. Supports and assists the section administrator in assigning and monitoring the workflow in the section, production reports, etc. Effectively assumes responsibilities of the section administrator during the administrator's absence by approving leave and monitoring section personnel activities. May participate in employee selection modules, performance reviews and make recommendations to supervisor about work deficiencies, problem areas, and corrective action.

Provides customer service that requires expert knowledge of the Florida Retirement System (FRS) and all existing systems, the Florida Statutes, rules and division policies. Serves as a resource person for other staff.

Composes complex correspondence, memoranda, etc. to members and agencies. Develops and writes procedures, and updates procedures for the approval of the section administrator.

Performs other duties as required.

Knowledge, Skills, and Abilities:
Knowledge of principles and techniques of effective verbal and written communication and basic arithmetic. Ability to review data for accuracy; identify errors and take corrective action; collect, evaluate, analyze and verify data relating to retirement benefits; understand and apply applicable rules, regulations, policies and procedures relating to retirement benefits; train others; organize data into logical format; utilize problem solving techniques; work independently; perform basic arithmetical calculations; plan, organize and coordinate work assignments; communicate effectively verbally and in writing; and establish and maintain effective working relationships with others. Ability to operate a personal computer with proficiency in Word, or comparable processes. Accountability, Communication, Empowerment, Flexibility, Integrity, Respect, Teamwork.

Minimum Qualifications:

Four years of professional experience in the area of insurance, retirement or social security, administration, call center, customer service, fiscal work, statistics, or personnel. A postsecondary degree may be used as an alternative for years of experience on a year-for-year basis.

Professional experience in the areas described or any combination of the above, can substitute on a year-for-year basis for the required college education.

Our Organization and Mission:
Under the direction of Governor Ron DeSantis, Interim Secretary Tom Berger and DMS’ Executive Leadership Team, the Florida Department of Management Services (DMS) is a customer-oriented agency with a broad portfolio that includes the efficient use and management of real estate, procurement, human resources, group insurance, retirement, telecommunications, fleet, and federal property assistance programs used throughout Florida’s state government. It is against this backdrop that DMS strives to demonstrate its motto, “We serve those who serve Florida.”

Division of Retirement:
The mission of the Division of Retirement (division) is to deliver a high quality, innovative, and cost-effective retirement system. The division currently has 221 full-time retirement staff and manages a FY 2025-26 operating budget of $48,864,720. The division administers the Florida Retirement System (FRS) Pension Plan, currently the fifth largest state retirement system in the US with more than 1.1 million active, retired, and terminated vested members and $191.6 billion in assets. The division pays out $12.9 billion a year in retiree benefits and maintains the service history, vesting and membership status records, and collects nearly $5.5 billion annually in employer and employee contributions from more than 1,000 employers for all FRS members.

Special Notes:
DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following provided email addresses:
DMS.Ability@dms.fl.gov
DMS.Veterans@dms.fl.gov
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DMS Human Resources (HR) Office at (850) 488-2707. DMS requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
Successful completion of background screening will be required for this position.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here All documentation is due by the close of the vacancy announcement.