Job Description

About Phipps Neighborhoods:

Phipps Neighborhoods is a 41-year-old multi-service nonprofit providing a comprehensive network of educational and work-readiness programs, as well as critical community resources to more than 10,000 children, teens and adults each year in targeted communities across the Bronx and Manhattan. These programs include: 3K, Universal Pre-Kindergarten, after-school, summer camp, literacy and ESOL, HSED, college prep, work readiness, resident support, family programs and more.

The Retention Outreach Specialist will establish a strong rapport with the parents and guardians of the students attending the preschool and serve as a liaison between the school and the families. They will recruit and register students as well as update families on all things concerning the child while at school. This position also consists of, but is not limited to, covering for classroom staff, preparing daily meals and completing clerical tasks.

Duties and Responsibilities

• Establish rapport and communicate with families.
• Determine eligibility for Extended Day students receiving childcare.
• Accept childcare payments from families.
• Recruit families to enroll their children into programs.
• Complete the registration process with families both on paper and on the online portals including WES, Myschools and Vendor Portal.
• Keep student documents on file and up to date.
• Cover teachers during their lunch breaks and absences.
• Receive food from the vendor, prep and deliver it to classrooms.
• Work with director to complete administrative and clerical requirements.

Position Requirements:

• Minimum High School Diploma or GED required
• At least 3 years prior experience
• Prior experience working in early childhood preferred
• DOE/DOI/PETS Fingerprint Clearance
• CBC Clearance
• SCR clearance
• Child Abuse and Maltreatment certificate (Must receive online before starting position)
• Infectious Disease Certificate (Must receive online before starting position)
• Food Handlers Certificate (Must receive after starting position)

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.