Are you a skilled Retention Agent fluent in Spanish who thrives in high-energy financial markets?
Our client, a well-established and regulated Forex company, is dedicated to delivering secure, efficient, and innovative financial services. Join a professional team where operational excellence and compliance are core values
About the Company
We’re recruiting on behalf of a dynamic Forex company looking for a motivated professional to build strong relationships with clients, enhance their trading experience, and boost loyalty across our growing Spanish-speaking markets! If you’re customer-focused, persuasive, and passionate about the forex industry, this is your chance to grow your career with a market leader!
What You’ll Do
Proactively contact existing clients to encourage continued trading activity.
Build and maintain strong client relationships to maximize satisfaction and loyalty.
Understand client needs and offer tailored solutions to improve their trading experience.
Monitor client activity and follow up with inactive accounts.
Provide market updates, promotions, and relevant information to clients.
Ensure all client interactions meet company policies and regulatory requirements.
Work closely with sales and support teams to ensure a seamless customer journey.
Requirements
Previous experience in client retention, sales, or customer service, ideally within Forex or finance.
Fluency in Spanish (spoken and written) is mandatory.
Strong interpersonal and communication skills.
Goal-oriented, with the ability to meet and exceed performance targets.
Proactive, persuasive, and confident in handling objections.
Benefits
Clear opportunities for career growth within the company.
Be part of a dynamic and international team.
Salary based on experience, to be discussed during the interview.
Contribute to a fast-paced and results-oriented work environment.
Join our fast-growing company in Limassol today!
Accept the challenge and make your mark in the forex world!
