Are you a driven Retention Agent fluent in English with a passion for building strong client relationships in the dynamic world of Forex trading? Do you thrive on delivering exceptional customer service and helping traders succeed? Then this could be the perfect opportunity for you.
Our client, a well-established and rapidly growing Forex company in Limassol, Cyprus, is seeking a dedicated Retention Agent to join their team. If you enjoy engaging with clients, providing tailored support, and playing a key role in customer loyalty, this role is made for you!
About the Company
We’re recruiting on behalf of a well-established Forex firm with an international client base and a reputation for delivering exceptional trading services. Known for innovation, integrity, and results, the company is growing rapidly—and you could be part of that success story.
What You’ll Do
As a English-Speaking Retention Agent, you’ll be responsible for converting leads into active trading clients, guiding them through their first steps, and building strong, long-lasting relationships.
Key Responsibilities
Develop and maintain strong relationships with clients over the phone.
Generate and nurture trading clients from new and existing leads.
Promote and sell the company’s products and services effectively.
Provide professional guidance and deliver the highest level of service to both new and existing clients.
Offer proactive client support, addressing platform and financial trading-related queries promptly.
Keep clients updated on market developments and company promotions.
Assist new clients in starting their trading journey.
Support clients with deposits and withdrawals.
Inform clients of any new products, offers, and promotions.
Ensure strict adherence to company policies, procedures, and compliance requirements.
Requirements
Proven sales experience, preferably in a financial or trading environment.
Fluency in English (spoken and written) is essential.
Excellent negotiation and communication skills, with a strong ability to close deals.
Ambitious, passionate, dynamic, and highly self-motivated.
Strong interpersonal skills and ability to work professionally with colleagues and clients.
Computer literate with proficiency in relevant software tools.
Self-confident and driven by success.
Benefits
Attractive remuneration package with uncapped earning potential
Career growth opportunities in a fast-growing company
Supportive, collaborative team environment in a modern Limassol office
Ongoing training to boost your sales performance and product expertise
Turn your sales talent into success!
Apply now and join a thriving Forex company where English-speaking professionals are in high demand and high reward.
