Plan, set up, and maintain in-store displays, product arrangements, and visual zones that highlight key product stories, promotions, or seasonal themes to enhance customer experience and maximize sales.
Create eye-catching window displays, feature tables, and product zones for new arrivals, promotions, or themed events (e.g., holiday gift guides, local author features, wellness corners).
Execute window displays and promotional setups in line with brand guidelines and visual standards.
Monitor and ensure all visual displays and signage are aligned with brand guidelines and storytelling concepts and make sure all merchandising props are clean, well-maintained, and replaced when necessary.
Collaborate with the marketing and Merchandising team in-store campaigns and events such as book launches, workshops, or festive promotions.
Regularly update store layouts and product positioning based on seasonality, trends, sales performance and inventory.
Training and sharing the concept of visual display to the team to align with brand guidelines.
Retail Operations:
Maintain expert knowledge of the product assortment including books, stationery, home décor, wellness products, lifestyle accessories/product and gift items.
Provide personalized recommendations and a warm, approachable service experience for customers.
Monitor sales trends and customer preferences, providing feedback to buying and merchandising teams.
Oversee product replenishment, stock rotation, and inventory checks to ensure availability and quality.
Assist in organizing in-store events like book signings, creative workshops, or community gatherings.
Assist in daily store operations: cashiering, stock receiving, price tagging, and store opening/closing if needed.
Assist in receiving, tagging, and displaying new stock according to store guidelines.
Key Skills & Attributes
Strong visual and aesthetic sense, with an eye for display styling and product presentation.
Excellent interpersonal and communication skills.
Customer-focused mindset with a passion for books, lifestyle products, and curated retail experiences.
Ability to multitask and adapt in a fast-paced retail setting.
Basic inventory management and point-of-sale system knowledge.
Initiative and creativity in visual display planning.
