Job Description

About Glass Outlet

Glass Outlet is a national
supplier of glass, aluminium, and stainless-steel systems for residential and
commercial construction projects.

From fencing and decking to
balustrades, screening, and bathroom solutions, we provide complete building
systems designed for installers, builders, and contractors

As we continue to grow, we
are looking for an experienced Trade Sales Representative to support customer
relationships, drive sales growth, and contribute to branch performance across
the business.

About the Role

The Trade Sales
Representative is responsible for developing and maintaining strong
relationships with trade customers while driving sales growth across Glass
Outlet’s product range.

Working closely with branch
operations, warehouse, and customer service teams, this role focuses on
identifying new business opportunities, supporting existing customers, and
delivering a high level of customer service and product knowledge. This is a customer-focused
role that plays a key part in strengthening customer partnerships, increasing
revenue, and supporting the growth of the branch.

Key Responsibilities Sales Growth & Business Development

• Drive business growth through active conversion of
  walk-in trade opportunities
• Identify and develop new trade accounts and business
  opportunities
• Maintain regular contact with existing customers to
  support ongoing projects and grow sales
• Promote Glass Outlet products and solutions to increase
  customer spend

Trade Customer
Relationship Management

• Build and maintain strong relationships with builders,
  contractors, installers, and fabricators
• Provide product advice and technical guidance to
  customers
• Deliver high levels of customer service and
  responsiveness

Customer Service &
Sales Support

• Assist customers with product selection, pricing, and
  order enquiries
• Process orders accurately and efficiently
• Work closely with warehouse and logistics teams to
  support delivery timelines

Branch Sales Performance

• Contribute to branch sales targets and revenue growth
• Maintain strong product knowledge across Glass Outlet’s
  product range
• Support promotional activities and product launches

Cross Functional
Collaboration

• Work closely with branch operations, warehouse, and
  customer service teams
• Communicate customer feedback and market demand to the
  broader business
• Support continuous improvement initiatives across
  customer service and sales processes

About You

Trade qualifications or hands-on experience within
fencing, construction, or related trades will be highly regarded but are not
essential. This role would suit someone looking to transition off the tools
into a customer-focused trade sales position

You will bring:

• Strong communication and relationship-building skills
• Ability to build strong customer relationships and
  drive sales outcomes
• Strong organisational and problem-solving skills
• Experience using Microsoft Office, CRM systems, and
  order processing systems
• Ability to work collaboratively across multiple
  departments
• Experience within building products, construction,
  manufacturing, glass, aluminium, or distribution industries will be highly
  regarded.

Why Join Glass Outlet

• Opportunity to contribute to a growing national
  business
• Collaborative and supportive team environment
• Opportunity to build strong customer relationships and
  influence branch growth
• Career development and growth opportunities
• Work with an innovative business focused on operational
  excellence