Job Description

About us

Established in 1938, Oroton has evolved over the decades to be a modern lifestyle brand, synonymous with craftsmanship, accessible luxury and a unique Australian sense of beauty. We are inspired by our purpose of creating accessible modern luxury for real life and sharing it with the world.

About the role

Oroton is coming to DFO Jindalee and we are looking to start building our dream team for this exciting new location. We are currently hiring for Customer Experience Specialists (full-time, part-time, casual).

We are looking for team with strong outlet experience who understand the pace, volume, and energy that comes with running a high-turnover outlet store! You’ll be working as part of a large team, working together to drive store performance, and setting the tone for exceptional customer experiences in a fast-paced, high-energy environment. For our Store Manager and Assistant Store Manager positions, we are looking for leaders with a hands-on leadership style and the ability to motivate and drive results through busy trade periods which will be key to success in these roles.

You’ll excel in this team if you enjoy:

• Be a role model for your team, lead by example and cultivate a customer-first culture. Your positive attitude and commitment to service excellence will motivate those around you and set the standard for every interaction.
• Bring energy and efficiency to daily store operations. From stock organisation and sales to delivering standout customer service, you’ll ensure everything runs smoothly and every customer enjoys a seamless experience.
• Embrace the pace of retail. You'll stay agile and focused during busy trading periods, maintaining high standards under pressure and turning challenges into opportunities.
• Work closely with the team to keep the store looking its best. Execute merchandising strategies and create engaging product displays that draw customers in and reflect the brand’s aesthetic.
• Partner with the management team to shape and implement strategies that elevate customer satisfaction, boost sales, and optimise overall store performance.

What you'll bring to Oroton!

• Proven experience working in a retail team, consistently achieving KPIs and exceeding store targets
• Strong attention to detail and confident clienteling skills
• A positive, can-do attitude that thrives in a fast-paced, high-volume retail environment
• A keen eye for styling and a genuine passion for luxury products
• The ability to energise and uplift the team, creating a fun and motivating atmosphere every day

Some benefits on offer as an Oroton employee include:

• Generous remuneration package, including: a bonus structure on offer
• Team incentive programs and Oroton product discounts!
• A structured training plan to learn the ins and outs of Oroton’s 5 P’s
• Enjoy discounts with WHEREFIT to gyms, ICONIC Sport, Adore Beauty & HelloFresh
• 12-weeks Paid Parental Leave Including paid superannuation for eligible employees
• Training and development opportunities for all team
• Fun, supportive, and dynamic team culture

Does this sound like you? If you're ready to bring the excitement to our brand new location and be a part of a team working continued success from the beginning, we would love to hear from you! Apply today and ignite your career with Oroton!

You must have full Australian working rights to be considered for this role.