Delivers ACE (Amazing Customer Experience) to all internal and external customers.
• Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect,
Excellence) values.
• Embraces an expectation of learning and growth. Enthusiastically participates in training and development.
• Celebrates and supports a culture of diversity, inclusivity, and belonging at Palmetto Goodwill. Ensures team
members feel respected, accepted, and included.
• Enthusiastically receives donations from donor utilizing GRATIS (Greet, Receipt, Assist, Thank, Invite back, Sort)
• Sorts, prices, and stocks hardline donations for sale according to established expectations.
• Sorts, tags, and stocks softline donations for sale according to established expectations.
• Accurately utilizes point-of-sale system to complete sale of merchandise. Requests customers to round-up
change for maximum mission impact.
• Accurately records donations, production of merchandise and specified tasks.
• Meets established production goals corresponding to role in retail location.
• Maintains clean work environment.
• Demonstrates proficiency of cashier, softline production, or donor services / hardline production roles through
evaluation.
• Reports known or suspected security and/or theft problems to a member of store management,
appropriate District Manager, and/or Asset Protection department.
• Complies with all agency policies, procedures, and safety standards throughout all work areas;
maintains same to meet CARF, Department of Labor, and other regulatory standards.
• Maintains safety standards in the store and reports any exceptions to store management.
• Performs other job‐related duties as assigned by a member of store management
Qualifications
• Understand English; comprehend instructions provided in verbal and written form.
• Read and comprehend Retail Production and Training manuals; follow process instructions effectively
and efficiently.
• Multi‐task effectively; be able to adjust to frequent changes, delays, or unexpected events; be flexible and/or
adaptable as work requirements change.
• Be a self‐starter; work efficiently with minimal supervision after work instructions are provided.
• Thrive in a dynamic, fast‐moving environment.
• Work effectively in a team‐based environment; Interact professionally with customers and a highly diverse
employee base on a regular and routine basis.
• Work a flexible schedule, including weekends, and have reliable transportation to and from work.
Must have:
• Basic computer skills including use of various retail related systems, understanding of basic programs
(Microsoft Word), etc.
• Excellent customer service skills.
• Multi‐cultural sensitivity: the ability to demonstrate a sensitivity and awareness of diversities in people and
cultures
We are a dynamic and inclusive organization dedicated to transforming lives through the power of work. As the Talent Acquisition team, we are passionate about finding exceptional individuals who are eager to make a positive impact on our community.
✨ Join our team of change-makers! ✨
🔍 Seeking driven and talented professionals who want to thrive in a purpose-driven environment.
💼 We offer exciting opportunities across various departments, from retail and operations to administration and social services.
💡 Our mission is to empower individuals facing barriers to employment, equipping them with skills, resources, and support to build successful careers.
🤝 Collaborate with a diverse and inclusive team that values teamwork, innovation, and compassion.
💫At Palmetto Goodwill, you'll discover a nurturing environment where your skills are valued, and your potential is encouraged to flourish!
Our History:
Here in Lower South Carolina, your local Goodwill has been building better communities through the power of work since the 1970s. In 1974, a small group of local citizens raised concerns over the lack of opportunities for people with disabilities in the Charleston area. After five years of endless meetings and small fundraising activities, the group received a charter from Goodwill Industries International and the agency officially opened its doors on October 16, 1979, with the name Goodwill Industries of Lower South Carolina, Inc.
Since its inception, your local Goodwill has continued to provide services to individuals, businesses and organizations throughout the South Carolina. The community has supported Goodwill Industries with donations of goods, monetary contributions and by shopping in Goodwill retail stores. Because of this support, Goodwill’s mission of helping people achieve their full potential through the dignity and power of work is as relevant today as it was when Goodwill opened its doors in 1979.
