Metcash

Retail Team Member

Metcash  •  Commonwealth of Australia (Onsite)  •  4 hours ago
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Job Description

About the role

Our K&B Mt. Gambier Total Tools store is seeking an outgoing individual to join the team as a casual Retail Sales Assistant.

This position will suit an enthusiastic and motivated individual with strong customer service mindset, and good product knowledge to provide the best experience to our customers. You will also ensure the store displays are well maintained and all products are priced correctly and labelled.

What you will be doing;

  • Welcome and assist customers in store, provide advice and information on products
  • Handle customer queries, in person and over the phone, and offer solutions
  • Processing sales through our POS system
  • Create and dispatch customer special orders and item delivery
  • Put up signage, price tickets and promotional material
  • Perform all tasks according to the OH&S guidelines and keeping the areas clean and tidy
  • Report any suspected theft or suspicious behaviour, or notify Store Manager of any potential hazards

You’ll likely be a match if you have:

  • Basic to Intermediate MS Office skills
  • Strong work ethic, reliable and punctual
  • Forklift licence an advantage
  • Customer-focused and a “can do” attitude
  • Ability to work across a 7-day trading day roster
  • Previous retail or sales experience, trade qualification is an advantage
  • Experience in cash handling

About Us

K & B Timber & Hardware Pty Ltd is a prominent player in the hardware, timber, building supplies and truss manufacturing industries. For over 40 years our team have been on a mission to build a sustainable business that is recognised by its customers for its value-adding, innovative products and outstanding customer service. We achieve our mission by focusing on three key essential factors:

  • The Health, Safety and Wellbeing of our customers, visitors, suppliers and employees
  • Providing quality products and innovative solutions for our customers every time
  • Developing an industry-trained and experienced workforce that will go the extra mile for our customers

K & B Timber & Hardware Pty Ltd is part of the Total Tools Hardware Group and is a wholly owned entity of Metcash Limited.

Metcash

About Metcash

At Metcash, we’re the power behind an independent Australia & New Zealand. From the humble origins of our first family-owned corner store in 1927, we’ve been backing independents and strengthening the communities they operate in for almost 100 years. With a national network of more than 10,000 independent retailers and a further 90,000 wholesalers, we’re the driving force behind local, family-owned businesses – sticking up for the little guys and helping them become the best stores in town. And while we may be large in size, we’ll always be locals at heart.

Today we’re Australia and New Zealand’s leading independent retail partner and wholesaler in food, liquor and hardware. We have over 80 years of experience supporting and championing the interests of independent grocery, liquor and hardware sectors. Headquartered in Sydney, our world class distribution facilities across the country allow us to operate on a huge scale to unite Australia's independent grocers, delivering products to more than 10,000 retail premises and a further 90,000 wholesale customers across the food, grocery, liquor and hardware markets. Our network of Successful Independents includes a large portfolio of brands such as IGA, Foodland, Mitre 10, Home Timber & Hardware, Cellarbrations and the Bottle-O.

At Metcash we have a single purpose - Successful Independents - it is at the heart of everything we do. Success starts with our people. Employing over 6,000 people, Metcash champions the interests of the independent retail industry. We are a team of people who are resilient and empowered, who take initiative and pride in their work and above all operate with integrity. Our core operations are key to providing our customers and retailers with merchandising, operations and marketing support through our strong retail brands.

Whilst we operate on a huge scale, we think big but we act local. We believe that independence is worth fighting for and this is at the core of our business divisions.

Industry
Wholesale & Distribution
Company Size
1,001-5,000 employees
Headquarters
Macquarie Park, AU
Year Founded
1927
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