POSITION & LEVEL/GRADE Retail Supervisor (Full-Time) - A3/3
The Phillip and Patricia Frost Museum of Science is seeking a Full-time Retail Supervisor to support the Retail team. The Retail Supervisor is responsible for the day-to-day operations of the Science Store, including retail inventory management, while leading daily operations to ensure sales goals are met. This team member plays a key role in creating a positive first impression of Frost Science and is an integral part of the museum’s 365-day operation. The position requires a friendly and professional demeanor when greeting guests, providing customer service, promoting retail and promotional items, performing transactions in the point-of-sale system (Heartland Retail), and completing daily operational tasks. The Retail Supervisor is expected to model and promote outstanding customer service at all times.
AVAILABILITY REQUIREMENTS:
Candidates must have open availability between 9:00 a.m. and 7:00 p.m. daily, with primary availability expected Friday through Sunday. Availability on holidays is required, and occasional late evenings may be required during special events throughout the year.
RESPONSIBILITIES:
QUALIFICATIONS:
High School diploma (minimum requirement); higher level of education preferred
KNOWLEDGE, SKILLS, AND ABILITIES:
PHYSICAL DEMANDS:
The physical demands described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this job, the employee must frequently stand for extended periods and move throughout retail areas including the store, loading dock, offsite storage, and other assigned locations. Daily tasks involve walking, standing, stooping, sitting, climbing, and reaching, as well as using hands and fingers to handle merchandise, operate equipment, and use computers and point-of-sale systems. The position regularly requires lifting and/or moving up to 30 pounds and occasionally up to 50 pounds with assistance. Specific vision abilities required include close vision and the ability to adjust focus, particularly when using computer systems.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those as employee encounters while performing the essential functions of this job. The working environment is both the interior and exterior spaces of the museum. Must be able to work for extended periods of time in elements such as sun, rain, heat, wind, etc. Exposure to outdoor activities is often requested.
CLEARANCE REQUIREMENTS:
In 1949, The Junior League of Miami's "Project Finding Committee" determined that Dade County's children needed a science museum. The Junior Museum of Miami, a private non-profit organization, was established in 1950 in a house on the corner of Biscayne Boulevard and 26th Street. The Junior Museum expanded so quickly that in 1952 it was forced to move to the Miami Women's Club building on Bayshore Drive. It was then christened the Museum of Science and Natural History.
The institution, however, again began outgrowing its new space. By 1960, the first building of the community's new science museum opened its doors. The facility, located on three acres of the historic Vizcaya complex, was built and furnished rent-free by the County.
Late 1966 saw the construction of a Space Transit Planetarium which soon became the leading facility of its kind in the world. Its activities now include international television programming.
In 1989, the Museum's lease agreement with the County for the Vizcaya site was extended for 99 years.
During the last decade, the Museum has expanded to provide space for 4,000 member families, over 250,000 annual visitors, one of the largest summer science camps in the nation (ages 3 to 14) and countless additional exhibits, collections and activities. The yearly operating budget has grown to 2.5 million dollars.
Present science education needs in South Florida again require expansion of these facilities. Though the history of the institution can be charted by the growth of its facility, this story is ultimately one of people. For almost 50 years, the Miami Science Museum and Space Transit Planetarium has been nurtured by a legion of tireless volunteers and generous contributors. Their abundance of vision and dedication has rarely been equaled by any other civic group in the city's history. Here, the greatness of the accomplishment can be found.
