Job Description

Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Retail Supervisor and lead a team dedicated to creating exceptional guest experiences. If you’re passionate about hospitality, thrive in a leadership role, and love working in a fast-paced environment, start making your own luck today!

WHAT OUR RETAIL SUPERVISORS DO

Our Retail Supervisor oversees daily retail operations within the amusement park, ensuring exceptional guest service and smooth store functionality. Key responsibilities include greeting guests, managing product displays, operating registers, conducting inventory, and supervising team member schedules. The role also involves assisting with rentals, maintaining cleanliness, and resolving guest inquiries.

A RETAIL SUPERVISOR’S DAY-TO-DAY

• Welcome and greet all guests that enter the shops 

• Restock, properly display and sell park retail products 

• Operate sales register and accurately process credit card transactions 

• Maintain general knowledge of inventory items 

• Maintain stores, stands, and storage in a neat, clean, and organize way 

• Ensure daily sign-in sheets are completed and submitted daily 

• Conduct daily inventory 

• Assist guest with locker and water tube rentals 

• Follow all opening and closing operating procedures for the location 

• Answer and solve guest questions and concerns 

• Other duties as assigned to support the park

WHAT IT TAKES

• Must be at least 18 years of age 

• Ability to address multiple tasks and priorities in a fast-paced environment 

• Excellent customer service skills, ability to assist with questions, problems, issues and concerns 

• Strong communications and problem-solving abilities 

• Must possess good interpersonal skills 

• Must have Flexible schedule availability, including holidays and weekends 

PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)

✅ Free bowling & attractions (laser tag, billiards, mini golf, ropes courses, and rides)✅ $1 arcade play✅ All‑day play at Boomers, FECs & Waterparks✅ Friends & family discounts✅ Food & beverage discounts✅ Special discounts on parties and group events✅ Perks start on your first day

WORK ENVIRONMENT / PHYSICAL DEMANDS

Typical entertainment and waterpark environment where you’ll walk, bend, and stand for extended periods, and may lift objects with some assistance. You’ll work outdoors in various weather conditions and remain highly alert throughout your shift.

• Job Type: Seasonal
• Shift: Day, Evening
• Weekly Day Range: Weekend availability, Flexible scheduling
• Work Location: One location

#LI-BM1

Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits