At Alma, we believe sustainable commerce depends on fair, well-balanced trade. Because finance plays a pivotal role in business, our mission is to put it back in its rightful place - serving merchants and consumers.
Our installment and deferred payment solutions help merchants boost sales by 20% or more, increase customer loyalty, and deliver a seamless shopping experience - without encouraging bad debt.
As the buy now pay later leader in France and active in 10 European countries, we've empowered over 25,000 merchants and 10 million consumers.
With 380+ Almakers and €100M+ ARR, Alma is scaling rapidly across Europe as a member of the Next40, and we're just getting started!
The Account Management team partners with Alma's mid-market and enterprise merchants to maximize the value they get from our payment solutions. Within this team, the Retail Success Manager (POS) focuses on the adoption and performance of Alma in physical stores, working at the intersection of merchant strategy, field execution, training and commercial animation.
Reporting to the Head of Account Management, you will collaborate closely with Account Managers, Operations, Revenue, Marketing and Product teams, as well as with merchant stakeholders from retail directors to store managers and sales associates.
This is a full-time position based in Paris, with regular travel to merchant stores and retail networks.
As Retail Success Manager (POS), you will help large retail networks turn Alma's in-store payment solution into a concrete business driver. You will make sure that decisions and action plans taken at head-office level are effectively implemented in stores, and that retail teams understand, promote and use Alma with their customers.
Alma Dashboard, CRM, Slack, Google Workspace.
Don't meet every single requirement? At Alma, we believe great hires come from diverse paths. If this role excites you, we encourage you to apply. We value potential, curiosity and the ability to grow as much as experience.
If you join, you will be able to grow and impact on:
At Alma, we believe that diversity fuels innovation and makes our community stronger. We are committed to building a workplace where every person feels seen, respected and empowered to do their best work whatever their gender, background, ethnicity, age, sexual orientation, religion, disability or lived experience. As an equal opportunity employer, we welcome applicants from all walks of life, and all employment decisions are made based on qualifications, merit and business needs.
At Alma, we are convinced that trade must be well balanced to be sustainable. Because finance has a key role in business, our mission is to put it back in its rightful place : at the service of merchants and consumers!
That’s why we create financial products that empower merchants to sell more, and help consumers purchase better products while never encouraging them to get over-indebted.
Our tech solutions are accessible to all, easy to implement, and that eliminate purchase friction.
For merchants, our instalment and deferred payment solutions are excellent ways of increasing customers' loyalty and satisfaction, as well as generating up to 20% extra sales revenues without any risk.
For consumers, the purchase experience is enhanced (4.8/5 on Trustpilot) and Alma helps them handle their budget easily. They pay later, Alma pays the merchants right away.
We are the leader in France, on track to win the European market on the (very) powerful Buy Now Pay Later (BNPL) industry, as we’re now processing payments in 10 European countries. Over the past 5 years, more than 13,300 active merchants have chosen Alma to be their innovative BNPL solution, and we have served over 3,6 million consumers.
The team has grown from 2 to 300+ people, we raised a €115M series C early 2022 to help us accelerate further and Alma is already part of the French Tech 120 ranking of the most promising French technology companies. And that's only the beginning.
