• 
  To manage the Retail Store
  Operations and have general oversight for different Retail locations, directing
  the daily operations in order to maximize profit and minimize costs.
• 
  To manage and evaluate the
  Guyana Sales activities of Key Accounts and Independent Dealers.
• 
  To establish and maintain local
  marketing networks to increase the visibility and sales of products.
• 
  To develop the Stores to a full
  retail paint and accessories facility offering quality service to customers,
  and to be the leading centre for coating information, service and related
  products in Guyana.
• 
  Account Develop a sales budget
  with full accountability.
• 
  Provide an annual Sales Plan
  (Stores, Key Accounts and Independent Dealers)
  with quarterly updates and
  revisions.
• 
  Maintain an active Sales
  Opportunity Pipeline tracker relative to projects and new Distribution
  opportunities.
• 
  Investigate and evaluate the
  success of sales methods, costs and results.
• 
  Oversee the preparation and
  delivery of sales materials, exhibits and promotion
  programmes.
• 
  Plan and implement all sales
  strategies and activities to achieve sales targets while remaining within
  budget, and meeting and surpassing profit goals.
• 
  Establish both annual and
  monthly sales objectives in coordination with the Company's business plan.
• 
  Collaborate with the Retail
  Services Supervisors and Sales Executives - Key
• 
  Accounts to establish both
  market and target customer strategies for the
  Company.
• 
  Ensure all Retail Services
  Supervisors and Sales Executives - Key Accounts
  prepare and maintain Sales
  Action Plans using the prescribed format.
• 
  Ensure all Retail Services
  Supervisors and Sales Executives - Key Accounts are held accountable for their
  sales results and for the completion of strategic selling targets and
  initiatives as assigned.
• 
  Advise Retail Services
  Supervisors and Sales Executives - Key Accounts on ways
  to improve their sales
  performance, achieve goals and obtain expected sales quotas.
• 
  Perform the tasks assigned in
  support of the sales and operations planning timetable, particularly as it
  relates to Forecasting.
• 
  Implement appropriate sales
  metrics (Key Performance Indicators) that reflect the
  alignment between
  external and internal customer requirements.
• 
  Evaluates whether the Retail
  team are meeting their sales goals by analyzing
  expenses and profits and
  adjust costs to maximize earnings as required.
• 
  Ensure standards for quality
  and customer service are met.
• 
  Respond to customer complaints
  and comments in a timely manner.
• 
  Organize special promotions,
  displays and events.
• 
  Ensure proper prices are
  applied to each category of goods and customers.
• 
  Visit the Stores, Key Accounts,
  Independent Dealers and project sites regularly,
  talk to staff and
  customers to identify or resolve urgent issues.
• 
  Ensure that Retail Services
  staff engages in add-on sales and up sell other
  products or services.
• 
  Develop Initiate online
  campaigns that include social media, banner advertisements, website
  sponsorships, email newsletters and related offline campaigns.
• 
  Establish guidelines and
  measurement tracking for all marketing programs.
• 
  Manage the Marketing product
  portfolio for both volume and profit potential.
• 
  Develop an in-depth knowledge
  of market and industry trends, competitors, and leading customer
  strategies.
• 
  Identify potential customers
  and new market opportunities through market analysis.
• 
  Coordinate timely and positive
  media coverage for sales.
• 
  Work with the Senior Vice
  President Sales and Marketing and the Head of
  Business Unit Guyana to
  develop and implement overall marketing strategy.
• 
  In conjunction with Senior Vice
  President Sales and Marketing develop and
  manage marketing operating
  budgets.
• 
  Prepare and participate in
  trade show promotions.
• 
  Promote the company at various
  community and business events.
• 
  Establish communications,
  promotions, packaging, point of sale and sales support
  materials.
• 
  Provide visibility for key
  branded products.
• 
  Execute and manage market
  analysis in accordance with investment decisions.
• 
  Test, analyse and evaluate
  marketing programs through market surveys etc.
• 
  Develop and implement
  strategies to improve customer satisfaction according to
  marketing surveys and
  analysis.
• 
  Establish and oversee that
  advertising goals are in support of marketing objectives.
• 
  Ensure that sponsorships and
  donations derive sufficient mileage and value in terms of investment for the
  Guyana Business Unit.
• 
  Approve or recommend
  sponsorships or donations from business units as per the
  assigned delegated authorities.
• 
  Ensure Stores, Key Accounts and
  Independent Dealers are presented to the highest industry standards.
• 
  Recommend “in-store” promotions
  to Regional Sales and Marketing team and
  implement the same once approved.
• 
  Suggest to Regional Sales and
  Marketing Department, local promotions targeting
  different client
  categories.
• 
  Maintain the pleasing visual
  appearance of the Stores, Key Accounts, and
  Independent Dealers in
  order to attract customers and optimize the use of space.
• 
  Liaise with all internal
  stakeholders and external partners (agencies, technical
  partners, vendors etc.) to
  manage the development, procurement, communication and
  distribution of collateral materials for various brands and products specific to the
  trade markets, including color materials, product literature, technical
  documents, brochures, promotional material, giveaways etc.
• 
  Examine merchandise to ensure
  that it is correctly priced, displayed or functions as advertised.
• 
  Ensure cash is banked daily or
  as prescribed by the Finance Manager.
• 
  Implement and oversee security
  procedures for stock and cash.
• 
  Keep track of sales figures and
  inventory requirements while using the information to make estimates on optimal
  stock levels.
• 
  Conduct periodic inventory
  analysis as required to accurately determine how much of a product or brand
  should be ordered (and when) so the store/s can build sales figures without
  overstocking.
• 
  Work with the Finance Manager
  to determine the price of stock, including old
  stock, which has been
  reduced to clear.
• 
  Negotiate with retail merchants
  to improve product exposure such as shelf positioning and advertising.
• 
  Check stock levels at retail
  outlets and reorder merchandise on a weekly basis.
• 
  Make sales calls on prospective
  retail outlets in assigned area and communicate with
  the Senior Vice President Sales and
  Marketing about new businesses obtained.
• 
  Ensure that all tinted colours
  conform to standards, samples supplied by customer, or to past colour keepers,
  as applicable.
• 
  Ensure all required daily and
  weekly maintenance on the tint machines are
  performed and logged per
  procedures and instructions.
• 
  Plan and conduct meetings with
  staff to ensure compliance with established
  practices, to implement new
  policies and appraise employees of any changes to current standards.
• 
  Ensure that staff are taught
  correct sales, colour delivery and customer services
  procedures and have a good
  knowledge of the products they sell.
• 
  Observe and monitor employee
  performance to ensure adherence to the
  business unit’s policies
  and procedures.
• 
  Manage and motivate staff to
  increase and maintain productivity and efficiency
  and maintain favourable
  working relationships with all employees to promote a cooperative and harmonious
  working environment and facilitate positive employee morale.
• 
  Encourage staff to take
  initiative to improve operations,
  reduce costs and improve
  product quality and customer service.
• 
  Carry out performance
  appraisals as per company’s procedure in ensuring that
  reviews are ongoing, and
  results are used to help employees improve performance – which
  includes development of employees for future advancement when possible.
• 
  Cascade yearly MBOs to all
  direct reports clearly defining their strategic
  deliverables with Specific
  Measurable Attainable Relevant and Timely (SMART) principles.
• 
  Implementation of
  productivity/quality metrics and of incentive programs
  designed to minimize costs
  and enhance efficiency.
• 
  Plan, design and lead the
  appropriate measures, metrics and models to drive
  improved performance and
  efficiency of the organization structure that best meets the current and
  future needs.
• 
  Proactively participate in
  meetings adding value to the discussions

Requirements

• 
  Bachelor’s Degree in Business
  along with at least 5 years of experience in a sales role.
  OR
• 
  8 years of knowledge and proven
  experience of working in the Paint industry or in Sales along with a Diploma in
  Business Management.
• 
  Experience in Retail business
  development through sales and marketing activities.
• 
  High level of interpersonal,
  relationship-building, communication (oral & written), presentation, and leadership
  skills.
• 
  Customer focused with a passion
  for excellence and a “can do” attitude.
• 
  Sound knowledge of Microsoft
  office applications and point of sales systems.
• 
  Champion positive plans to
  enhance customer service experience.
• 
  Knowledge of the paint or
  construction industry.
• 
  Ability to work under pressure.
• 
  Time management and analytical
  skills.
• 
  Ability and track record of
  forecasting sales/ budgeting.
• 
  Ability to work in a team-based
  environment.