Snowshoe Mountain

Retail Store Supervisor - Winter 26.27

Snowshoe Mountain  •  United States (Onsite)  •  1 day ago
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Job Description

Seasonal

Work, Play, Get Paid, and Enjoy the Perks!

  • Housing: Affordable on-mountain employee housing available for rent

  • Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209

  • Pay: $15.75 per hour

  • Start Date: The end of November and beginning of December with positions available throughout the season.

  • Seasonal: Seasonal work involves temporary employment tied to specific times of the year.

  • Schedule: May require working early mornings, evenings, weekends, and holidays

Employee Perks:

  • Medical Benefits – Minimal Essentials Coverage available

  • Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!

  • 401k plan available to any employee over the age of 18

  • Discounted Friends and Family Lift Ticket Vouchers

  • 50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)

  • 40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)

  • Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!

Why Work with Us?

  • As a Supervisor, you’ll lead our sales team, ensuring excellent customer service and adherence to policies and procedures. Collaborate with a dedicated team to drive outstanding customer satisfaction and create a seamless shopping experience. If you’re passionate about retail leadership and customer service, we want to hear from you!

Job Responsibilities:

  • Provide excellent customer service through greeting, phone handling, and efficient POS transactions.

  • Foster a positive team environment and enforce operational procedures, including opening/closing and daily duties.

  • Communicate effectively with written and verbal instructions, resolve conflicts, and share relevant information.

  • Assist with inventory management, including cycle counts, merchandise handling, and monitoring shrinkage.

  • Support staff with POS transactions, housekeeping, and merchandising.

  • Ensure store quality through restocking and proper product merchandising.

  • Maintain a safe work environment by adhering to safety procedures and completing weekly training.

Education:

  • High School Diploma or GED

Preferred Experience:

  • 6 months in a position involving sales, hospitality, or training of others.

  • 1 year in a retail operation is preferred.

  • Basic computer skills are required to complete necessary daily tasks.

All Information above is subject to change at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Snowshoe is an equal opportunity employer.

Snowshoe Mountain

About Snowshoe Mountain

RESORT OVERVIEW, CULTURE AND VISION

Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and winter enthusiasts. We offer 251 acres of skiable terrain, 1500 vertical feet, 60 trails and the best snow around. Our three ski areas include the Snowshoe Basin, Western Territory and Silver Creek. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness.

The Principles Guiding Our Daily Actions and Behaviors

Our six organizational values describe our shared beliefs…what’s important to us as an organization; how we want to treat each other and our guests.

Guest Driven – Service, Passion, Fun

Unified Team – Cooperative, Fun and Unsiloed

Integrity Always – Do the Right Thing

Down-Home Hospitality – Warm, Friendly, Sincere

Epic Experiences – Wild, Memorable, Unexpected Delight

Stewardship – Environment, Financial, Safety

Snowshoe Strategic Areas of Focus

Focus on Guest Valued Experience

Being a Trusted Resort Partner

Best Place to Work in West Virginia

Our Challenge

To consistently offer exceptional service to create a higher percentage of advocates out of our first time guests.

Culture: Snowshoe is made up of a team of GUIDES providing extraordinary mountain experiences. We are a Guest Driven Unified Team who acts with Integrity Always. We provide Epic Experiences to our guests while acting as Stewards of our environment, a safe workplace and our financial responsibilities to our shareholders.

Vision: Snowshoe Mountain will be known as one of the top mountain destinations in the East, the best place to work in West Virginia, and a trusted resort partner.

Industry
Consulting & Advisory
Company Size
201-500 employees
Headquarters
Snowshoe, West Virginia
Year Founded
Unknown
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