Job Description

We are seeking a thoughtful, brand-aligned Boutique Supervisor to join our beautifully curated Chatswood space. If you are ready to bring positivity, creativity, and heart to our team, we’d love to hear from you.

RESPONSIBILTIES

As a Boutique Supervisor, you will:

• Lead with intention, setting the tone through elevated service and presence.
• Maintain an in-depth knowledge of product and brand to provide considered, expert guidance.
• Mentor and uplift the team, encouraging confidence, collaboration, and skill-building.
• Contribute to the implementation of sales strategies that encourage growth and support operational success.
• Build trust and rapport with your customer base through attentive, considered engagement and thoughtful responses.
• Oversee inventory and ensure the boutique is beautifully stocked and presented.
• Uphold policies and procedures, fostering alignment with our brand spirit and culture.

ABOUT YOU

• Proven leadership experience in retail or a similar environment.
• Exceptional ability to guide, mentor, and foster collaboration, confidence, and growth.
• A positive, can-do attitude, approaching challenges with enthusiasm and resourcefulness.
• Organised and detail-oriented, ensuring a seamless and elevated operational experience.
• Excited by opportunities to create meaningful experiences, both for the team and customer base.

PERKS & BENEFITS

At by Charlotte, we cherish our people and create an environment where growth, creativity, and joy flourish. You can enjoy:

• Access to our newly launched training platform, with thoughtful learning pathways, role-specific development and leadership programs to support your journey.
• Generous team discounts across our collections, inviting you to wear and experience the pieces that inspire you most.
• Intimate team events and experiences throughout the year, fostering connection and creating meaningful moments together.
• A rewarding retail commission structure that recognises and celebrates your contribution.
• A collaborative, passionate environment within a fast-growing business, where creativity, innovation and shared purpose thrive.

ABOUT BY CHARLOTTE

For us, jewellery is a keepsake of life’s most precious experiences. It can mark love, courage, or living in the moment, connecting us to time, place, people, and memories. Each piece holds stories of life lived, relationships cherished, and bonds celebrated. Our jewellery reflects your journey, your intentions, and the moments that matter most. Thoughtfully designed by Charlotte, every piece is a symbol, a mantra, and a forever mark.

We are deeply committed to equal opportunity and to nurturing a culture rooted in respect, inclusivity, and collaboration. While we’re grateful for the interest in joining our community, only shortlisted candidates will be contacted due to the high volume of applications.