Seasonal
Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
Pay: $15.75 per hour
Start Date: Beginning of May with positions available throughout the season.
Seasonal: Seasonal work involves temporary employment tied to specific times of the year.
Schedule: May require working early mornings, evenings, weekends, and holidays
Medical Benefits – Minimal Essentials Coverage available
Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
401k plan available to any employee over the age of 18
Discounted Friends and Family Lift Ticket Vouchers
30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.
Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!
As a Supervisor, you’ll lead our sales team, ensuring excellent customer service and adherence to policies and procedures. Collaborate with a dedicated team to drive outstanding customer satisfaction and create a seamless shopping experience. If you’re passionate about retail leadership and customer service, we want to hear from you!
Provide excellent customer service through greeting, phone handling, and efficient POS transactions.
Foster a positive team environment and enforce operational procedures, including opening/closing and daily duties.
Communicate effectively with written and verbal instructions, resolve conflicts, and share relevant information.
Assist with inventory management, including cycle counts, merchandise handling, and monitoring shrinkage.
Support staff with POS transactions, housekeeping, and merchandising.
Ensure store quality through restocking and proper product merchandising.
Maintain a safe work environment by adhering to safety procedures and completing weekly training.
High School Diploma or GED
6 months in a position involving sales, hospitality, or training of others.
1 year in a retail operation is preferred.
Basic computer skills are required to complete necessary daily tasks.
RESORT OVERVIEW, CULTURE AND VISION
Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and winter enthusiasts. We offer 251 acres of skiable terrain, 1500 vertical feet, 60 trails and the best snow around. Our three ski areas include the Snowshoe Basin, Western Territory and Silver Creek. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness.
The Principles Guiding Our Daily Actions and Behaviors
Our six organizational values describe our shared beliefs…what’s important to us as an organization; how we want to treat each other and our guests.
Guest Driven – Service, Passion, Fun
Unified Team – Cooperative, Fun and Unsiloed
Integrity Always – Do the Right Thing
Down-Home Hospitality – Warm, Friendly, Sincere
Epic Experiences – Wild, Memorable, Unexpected Delight
Stewardship – Environment, Financial, Safety
Snowshoe Strategic Areas of Focus
Focus on Guest Valued Experience
Being a Trusted Resort Partner
Best Place to Work in West Virginia
Our Challenge
To consistently offer exceptional service to create a higher percentage of advocates out of our first time guests.
Culture: Snowshoe is made up of a team of GUIDES providing extraordinary mountain experiences. We are a Guest Driven Unified Team who acts with Integrity Always. We provide Epic Experiences to our guests while acting as Stewards of our environment, a safe workplace and our financial responsibilities to our shareholders.
Vision: Snowshoe Mountain will be known as one of the top mountain destinations in the East, the best place to work in West Virginia, and a trusted resort partner.
