Glassworks London

Retail Store Manager Spitalfields

Glassworks London  •  London, GB (Onsite)  •  5 hours ago
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Job Description

About Glassworks

Glassworks London is an independent women's fashion brand founded in 2010. Our design-led boutiques are refreshed weekly with small runs of new-season fashion. We're growing fast, with five London boutiques, a store in Brighton and our sights set on the US. We're building a brand for the long term, and we want people who want to grow with us.

The Role

We're hiring a Store Manager for our Spitalfields boutique. A natural leader who runs the floor with energy, knows their numbers inside out, and turns every visit into a sale.

This is a commercial, customer-facing role. Your focus is sales and service, building a team and a store experience that keep our customers coming back.

What you'll be doing

  • Leading from the shop floor through confident selling, styling and customer engagement
  • Delivering and exceeding weekly and monthly sales targets
  • Coaching your team daily to strengthen their selling, styling and conversion
  • Managing team performance directly, with clear standards and honest feedback
  • Recruiting and developing a team of confident, capable sellers
  • Running rotas, stock and visual merchandising to keep the store trading at its best

Your KPIs

  • Weekly and monthly sales vs target
  • Conversion
  • ATV and UPT
  • Labour cost as a percentage of sales
  • Team performance against individual sales targets

Who you are

  • A natural seller, and the kind of presence customers remember
  • Commercially sharp, with the experience of carrying a target and hitting it
  • A confident people manager who leads with clarity and holds a standard
  • Decisive, self-directed, and energised by a fast pace
  • Genuinely passionate about fashion, styling and great retail

What we're looking for

  • Retail management or senior supervisory experience
  • A proven track record on KPIs, with the numbers to show for it
  • Strong leadership and people management skills
  • Sharp commercial instinct and confident decision-making

What we offer

  • Competitive base salary + uncapped commission
  • Generous staff discount
  • Pension scheme
  • Real ownership of a store, with clear progression as the brand grows internationally

Glassworks London is an equal opportunities employer and welcomes applications from all backgrounds.

Glassworks London

About Glassworks London

Founded in London, in 2010, Glassworks is a fresh London fashion brand – totally independent, style-obsessed and passionate believers in brick-and-mortar boutiques as well as streamlined digital shopping. Our design-led stores and website are refreshed weekly with small runs of completely new fashion – meaning a constant feed of exciting new stuff to try on, helped along by the most dedicated and on it staff-turned-stylists on the planet. With both our established e-commerce site and five thriving physical locations, Glassworks is focused on scaling its existing channels and opening additional stores – all whilst maintaining a strong design aesthetic, stylish atmosphere in store and strong customer focus.

Industry
Fashion & Apparel
Company Size
11-50 employees
Headquarters
London, GB
Year Founded
2010
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