Hato Hone St John

Retail Store Manager

Hato Hone St John  •  Christchurch, NZ (Onsite)  •  2 days ago
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Job Description

Company Description

Ko wai mātou - About us:

Hato Hone St John has been serving New Zealanders since 1885. Today, we have nearly 12,000 kaimahi working across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through health education, access and monitoring, we make a life-changing difference every day.

Job Description

He aha te tūranga - About the role:

Are you an experienced retail manager with a genuine passion for community and a drive to achieve? We are searching for a dynamic leader to take charge of our vibrant Ferry Road Store in Christchurch. This exciting Monday to Friday role offers plenty of variety and autonomy, providing you with the opportunity to make a real positive impact!

This role is permanent full time position, working 40 hours each week from 8:30 am to 5:00pm Monday to Friday.

Key responsibilities include

  • Overseeing and managing shop operations and stock levels
  • Drive revenue growth by setting and achieving ambitious sales targets
  • Actively promoting and marketing the store within the local community
  • Managing and maintaining store displays, and setting the pricing of stock
  • Rostering staff, leading and motivating volunteers and staff members
  • Generating monthly reports and forecasting
  • Cultivate a warm, welcoming environment that encourages exceptional customer service

Qualifications

Ko wai koe - About you:

To be successful in this role, you will have:

  • At least 2 years of solid experience in retail management, visual merchandising and an interest in second-hand goods
  • Proven experience successfully managing a high-performing team
  • A highly motivated, proactive “can-do” attitude that drives you to identify and act on opportunities for improvement
  • A results-focused mindset, with a passion for success and achieving set targets
  • Ability to recruit, lead and motivate volunteers
  • Great relationship building skills and strong community focus
  • Be at least 18 years of age and have full eligibility to work in New Zealand.

Additional Information

The recruitment process will involve:

  • an interview with the store manager
  • a criminal record check
  • reference checks

Me pēhea te tuku tono - How to apply

If you are are keen to join our Op Shop team click the "I'm interested" before applications close on 23 October 2026 and apply now!

For further information please contact Helen Rayner helen.rayner@stjohn.org.nz for a confidential discussion.

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko ta mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.

Hato Hone St John

About Hato Hone St John

Our Hato Hone St John people are passionate about serving their communities and caring for fellow New Zealanders. We are a charity and have a volunteer ethos, with paid and volunteer members working side by side towards our mission:

We step forward, when help is needed. For better. For life.

Ka tū ake, hei kaiāwhina. Mō te pai. Mō te orange.

Local and global

Hato Hone St John was founded in New Zealand in 1885 and is a part of the fabric of all communities throughout Aotearoa. St John is well known around the world for helping enrich the health and wellbeing of global communities. Although we operate and are funded entirely independently here in New Zealand, we’re proud to be a part of this important and long established Order.

Enhancing health and wellbeing

Those who work for Hato Hone St John are driven by the desire to help their local communities by providing essential health-related services. Our values - Whakaaro nui (We have open minds), Mahi tika (Do the right thing), Piritaha (We stand side by side), Mahi pono (We are straight up) and Whakapai ake (We make it better) - help us to achieve our vision of 'enhanced health and well-being for all New Zealanders'.

Hato Hone St John is at the frontline of medical response providing Ambulance Services throughout New Zealand. We’re also part of the broader landscape of health and social care, through our provision of first aid training, event medical services, medical alarms, youth programmes and a wide range of community programmes.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Auckland, NZ
Year Founded
1885
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