Job Description

Retail Store Manager (Full-Time) – St. Augustine Premium Outlets

Travelpro Luggage Outlet

2700 State Road 16, Suite 307-B, St. Augustine, FL 32092

What We’re Looking For

Travelpro Luggage Outlet is looking for a Retail Store Manager to join our team! The Retail Store Manager will oversee our St. Augustine, FL location and its staff to achieve profitable sales. This role requires a skilled multi-tasker who can demonstrate creative leadership methods to motivate employees.

What You’ll Do

The ideal candidate will be sales and team-oriented, display strong attention to detail, and maintain professionalism at all times, with a focus on the following:

• Sales services – Manage all store sales, marketing and budgets. Report daily sales and capture all credit card and cash receipts. Deposit money into bank accounts daily and submit sales reports as required. Maintain budgets and record inventory for all purchases and sales. Perform inventory counts as needed and work with local and regional leaders to create new, cost-effective displays and strategies.
• Customer Service – Respond to customer issues and resolve their needs as they arise. Maintain a clean store environment safe from all hazards.
• Supervision – Lead the retail staff and hiring for all vacant positions. Organize special store functions and events. Manage the retail staff weekly schedules and communicate out. Motivate the sales team with effective communication and provide awards and incentives as earned.

What You’ll Need

• Bachelor's degree in Business, Business Administration preferred or recent related experience.
• 5+ years retail management experience.
• Ability to stay calm, patient and professional at all times.
• Strong leadership skills with a proven record of motivating staff.
• Excellent customer service skills and knowledge of balancing and maintaining budgets.

What We Offer

Inspiring Company Culture – Help one another, never stop improving, lead by example, own your work, and have fun together.

Rest & Relaxation – Paid Time Off, company-paid holidays and some flexible work schedules

Comprehensive Health Benefits - Medical, Dental, Vision, Health Savings Accounts, and Wellness Programs

Preparing for your Future - 401K company match

Employee Resource Groups – Employee-led social committee to promote employee wellbeing and cross-functional collaboration along with community awareness, impact, and support of a culture where everyone belongs.

About Travelpro

At the heart of Travelpro® is a man who knew more about travel than most. As a commercial airline pilot, Bob Plath crisscrossed the globe a thousand times, always with suitcase in tow. He saw what happened to luggage over time and the toll in took on the traveler hauling it. Bob thought there had to be a better way. Dedication is at the heart of our success.

At Travelpro®, we believe that a company is only as good as its people, and when associates are treated as the greatest asset, the worth of the company is magnified. We demonstrate this by fostering individual achievement, recognizing contributions, and rewarding excellence. With customers as our focus and people as our priority, even the sky is no limit.

We are an equal opportunity employer committed to diversifying its workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law.

Travelpro® is a drug-free workplace.