Job Description

Jackson Hole Mountain Resort

JOB POSTING

Position Title: Retail Staff

Department: Hoback Sports – Jackson, WY

Classification: Winter Seasonal, Full Time

At Jackson Hole Mountain Resort, adventure fuels everything we do and at Hoback Sports, that passion lives on two wheels. From e-bikes to enduro rigs, gravel grinders to road machines, our team thrives on sharing the joy of cycling with every rider who walks through our doors.

Nourish your Wild Spirit: Rejuvenate your mind, body, and spirit in the inspiring mountain environment of the Tetons.

Be Part of Something Bigger: Be part of a vibrant community of individuals who share a passion for nature, adventure, sustainability, and hospitality.

Embrace your mountain experience: Embark on your journey of personal and professional growth.

Job Duties

• Provide a positive representation of Hoback Sports and JHMR.
• Deliver exceptional customer service to skiers/riders of all experience levels.
• Use your passion to sell skis, snowboards, boots, and other snow sports gear.
• Practice and develop effective, authentic sales techniques.
• Maintain high-level merchandising and store presentation standards.
• Assist with inventory control, restocking, and product organization.
• Merchandise new products and restock current assortments.
• Process customer returns, vendor warranties, and damaged goods.

Are you the right fit? Below are some traits an exemplary candidate possesses.

• Passionate about skiing/snowboarding.
• Basic knowledge of Jackson Hole Mountain Resort is a plus.
• Provide warm, engaging customer service and enjoy talking all things snow sports.
• Are comfortable working with diverse groups and all ages.
• Have retail or cash handling experience (preferred but not required).
• Knowledge of (or are eager to learn about) Jackson Hole Mountain Resort and the local cycling community.

Benefits & Perks

• Free JHMR ski pass
• Free START bus pass
• In-town location!
• Drive to and from work
• Ski in the morning and work in the afternoon/evening
• Access to Retail shop forms
• Free Ski/SB demos and rentals
• Free repair/tuning work on your skis or snowboards
• Discounts at all JHMR Food & Beverage locations
• 40% in-store discount
• Health and wellness discounts
• Pro-deals through Expert Voice, Outdoor Prolink, POC, and more!

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

AA/EEO STATEMENT

Jackson Hole Mountain Resort is an AA/EEO Employer committed to a drug free workplace.