As a Retail HVT Officer, you’ll be a visible and approachable presence deterring theft, supporting staff and customers, and responding to incidents with confidence and professionalism. This is more than a security role, it’s about community protection, service, and vigilance.
This role is underpinned by Constant’s values of Integrity, Community, Excellence, Innovation, and Collaboration.
The Role
Monitor foot traffic and deter theft or suspicious behaviour
Support retail staff during difficult customer interactions
Conduct regular patrols and maintain a visible presence in-store
Respond to incidents such as shoplifting, disturbances, or medical situations
Operate surveillance, alarm, and access control systems
Liaise with centre management and emergency services where necessary
Complete accurate daily shift and incident reports
Ensure compliance with safety procedures and legal requirements
Roster and timing: Monday to Saturday 17:00 - 22:00 (5-10 PM)
What We’re Looking For
Current Security Licence
Current First Aid Certificate & CPR Certifications
Desirable:
Previous experience in retail security or loss prevention
Experience using CCTV or incident reporting tools
Why Join Our Team?
Training and comprehensive induction
Supportive team environment and professional development
Access to staff rewards, recognition, and EAP support services
Be part of an inclusive and culturally diverse workforce
CONSTANT is an Equal Opportunity Employer
We value empathy, inclusion, and cultural diversity. Applications are encouraged from all backgrounds.
Apply Now
If you’re ready to bring your security experience — or your people skills — into a role where you can make a difference every shift, we’d love to hear from you.
Master Licences: NSW 000103752 | VIC 945-729-90S | QLD 4201411 | ACT 1702525 | SA 286519 | WA SA57652 | TAS 21785
Constant, a wholly owned Australian company, was established in 2003 providing peace of mind for our clients to get on with what is important for them, by securing their valuable assets, property and people.
Head quartered in Sydney, our security operations is supported by 8 regional offices located across all states and territories in Australia. Making Constant a true national provider, with unparalleled experience, company strengths and capabilities across diverse market segments which includes Student Accommodation, Commercial Office, industrial, Retail, Shopping Centres, Data Centres, Hotels and Resorts, Government and Arts, Entertainment and Recreation.
Constant's experience and capabilities is a testament to our ability to provide a wide range of security services.
Our Vision
Constant's vision is to enable organisations and people to get on with what’s most important.
Our Mission
Our mission is to safeguard organisations and their stakeholders through customised security solutions, which is supported by our incredible people and innovative technology.
Our Values – “ Constant is a community that innovatively and collaboratively delivers excellence with integrity”
ACT LIC: 17502525 | NSW LIC: 000103752 | QLD LIC: 4201411 | SA LIC: ISL 286519 | TAS LIC: 21785 | VIC LIC: 945-729-90S | WA LIC: SA/CA57652
