Job Description

Retail Security Officer – Sydney, NSW

CONSTANT Security is currently recruiting for Retail Security Officers to support multiple sites across retail store locations in Sydney / Parramatta / Chatswood.

If you have experience in retail, crowd control, excellent conflict management skills, a strong presence, and the ability to handle a variety of situations, you may be exactly who we’re looking for.

These roles are designed to support store teams in preventing theft, managing unacceptable behaviour, and maintaining a safe and secure environment, requiring proactive and motivated officers.

Key Duties

• High-visibility presence at entrances and registers
• Engaging with customers in a professional and friendly manner
• Liaising with store management and team members
• Assisting staff with difficult or challenging customers
• Proactive monitoring and identification of individuals under the influence of alcohol or drugs, or displaying mental health concerns
• Conducting random and targeted bag searches in line with client procedures
• Assisting with emergency management and response
• Completing detailed incident reports as required

Skills & Attributes We’re Looking For

• Strong presence and ability to project authority confidently
• Excellent communication skills
• Patience and professionalism when dealing with the public
• Customer-centric approach
• Ability to work effectively under pressure
• Flexible and adaptable

Requirements

• Valid Security Officer Licence (NSW)
• Current First Aid and CPR certification
• Driver’s Licence
• RSA

What You’ll Receive

• Fortnightly pay
• Superannuation
• Annual leave and sick leave (for permanent staff)
• Uniform provided
• Comprehensive training and induction programs
• Access to staff discounts, benefits, and reward programs

Due to the nature of this work, we expect staff to maintain the highest levels of personal presentation and grooming, alongside a positive attitude and dedication to providing exceptional security and safety for our clients.

APPLY NOW!

Constant Security prides itself on being an Equal Opportunity Employer with a culturally diverse and inclusive workforce.

All applications will be treated strictly confidential.

Master Licences: NSW 000103752: VIC 945-729-90S: QLD 4201411:

ACT 1702525: SA 286519: WA SA57652: TAS 21785