People and Partners Group

Retail Sales Manager - Cluster

People and Partners Group  •  Accra, GH (Onsite)  •  3 months ago
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Job Description


Our client is a leading company within the FMCG space.

About the Role

The Retail Sales Manager-

Cluster

is responsible for driving sales growth, market share, and revenue across multiple locations or properties within an assigned cluster. This role involves developing and implementing sales strategies, managing key accounts, and ensuring exceptional customer service to meet and exceed revenue targets.

Job Description:

  • Sales Strategies & Revenue Management:

    Develop and execute sales strategies to increase revenue and market share for all properties within the assigned cluster.

  • Account Management:

    Build and maintain relationships with key clients, corporate accounts, and partners.

  • Team Leadership:

    Lead, coach, and support the property sales teams to ensure a high level of performance.

  • Market Analysis:

    Conduct regular analysis of market trends, competitor activity, and industry changes. Identify new business opportunities and adapt strategies to stay competitive.

  • Budget & Forecasting:

    Develop and manage the sales budget for the cluster. Prepare accurate sales forecasts, track performance, and adjust plans to align with financial targets.

  • Collaboration with Marketing & Operations:

    Work with the marketing team to develop promotional materials and campaigns tailored to the cluster's needs.

  • Sales Reporting:

    Maintain and submit timely reports on sales activities, pipeline development, and performance metrics.

  • Performance Management:

    Weekly/Monthly meeting with TMs/ASEs to define their goals & targets and ensure implementation.

    Monitor and analyze the evolution of the KPI's of each TMs/ASEs. (Vendor Attendance, SPVD, Utilization, MSL etc.). Perform a quarterly assessment of TMs & ASEs to enable the development and proficiency of the team.


Requirements


  • Bachelor’s Degree in Business, Marketing, Finance or a related field.

  • 5 – 8 years strong commercial background (Sales- and Marketing).

  • 5+ years of sales experience in a manufacturing environment, with at least 2 years in a leadership role.

  • Strong influencing & leadership skills.

  • Profound understanding of the Retail landscape.

  • A proven track record in FMCG Sales with large customers and solid customer marketing.

  • In depth understanding of sales and marketing principles.

  • Resident of designated cluster is a plus.

  • Knowledge of key markets in the cluster is preferred.

  • Proficient experience in Microsoft office.

  • Leadership experience to influence corporate decision-making and ability to attract, develop, and maintain high performers.

  • Good understanding of retail and consumer landscape.

  • Global framework localization deployment experience.

  • Good understanding of marketing strategy and financials.

  • Excellent team management and communication skills.

  • Strategic thinker with strong logic and analytical skills.

  • Good business acumen.

  • Demonstrated ability to achieve breakthrough results through the course of work.

  • Solid customer marketing experience in FMCG.
People and Partners Group

About People and Partners Group

People and Partners Group has a wide range of industry consultants and experts from high-end to very technical industries and fast clientele growth across Africa, the Middle East as well as in the US, the UK, and India including the Fortune 500.

We give clients access to specialized experts that drive scale, innovation, and speed to market, supporting talent acquisition, retention, and business growth initiatives that advance how companies serve the world.

People & Partners Group is a trusted global brand that provides a unique, cost-effective, one-stop source for all Human Resources needs.

Our services include Executive Recruitment, Corporate Training, Salary Survey, Payroll Management, Outsourcing, HR Audit, Career Coaching, CV Writing, Interview Coaching.

Our commitment is to help our clients focus on their core business proficiencies to be successful while we strategically manage the entire HR and talent acquisition processes; churning game-changing talents and effective solutions for the organization.

We have three key objectives:

1. Support a performance-driven global business that’s focused on growth.

2. Maximise our operational flexibility by promoting a "light-touch" approach to all stakeholders.

3. To promote transparency and accountability in all aspects of our operations.

Industry
Consulting & Advisory
Company Size
11-50 employees
Headquarters
Accra, GH
Year Founded
2019
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