Job Description

The Next Level of Fire & Life Safety Leadership

With more than two centuries of combined history, brands like Kidde, Kidde Commercial, Edwards, GST, Badger, and Aritech have been leading the way in protecting people and property around the world. Now, we’re taking that leadership to the next level. Kidde Global Solutions brings together the most trusted and iconic brands in safety, building upon our shared experience and expertise to address the needs and challenges of more customers in more places. With an unmatched portfolio of solutions and services, and a commitment to constant innovation we’re elevating the standards for an entire industry – and establishing the next level of fire and life safety leadership.

At Kidde Global Solutions, you’re joining a global technology leader in fire and life safety solutions and our employees are the heart of it all. With industry-defining brands in life safety and security, you’ll be part of a legacy of leadership working with cutting-edge technologies that protect lives and property worldwide. As a leading fire safety brand, our mission is to provide solutions that protect people and property from the effects of fire and related hazards. We’re committed to expanding our impact and providing dynamic opportunities for growth within our team. You’ll be part of a company that prioritizes quality, integrity, collaboration, and customer care, with the resources, training, and incentives to ensure your success every step of the way.

Role: Retail Sales Director

Country: UK

Location: Dependent on applicant. The business expects the successful candidate to work from the Cambridge office approximately one day per week.

Travel: 30% of the time

Contract Type: Full Time

Kidde is one of the world’s largest manufacturers of fire safety products. Each day, we work to expand upon our legacy of innovation, providing advanced solutions to protect people and property from fire and related hazards. By building upon our combined experience and expertise, we provide residential and commercial customers with advanced solutions and services to protect people and property in a wide range of applications, all around the globe.

Purpose of the Role

To lead and grow the UK Retail business by driving new customer acquisition, expanding existing customer relationships, and delivering sustainable revenue and profit growth. The Retail Sales Director is accountable for the overall commercial performance of the retail channel, including sales growth, customer development, market share expansion, forecasting accuracy, and team performance. The role requires strong commercial leadership, disciplined execution, and ownership of results while building a high-performing, accountable sales culture.

Key Responsibilities

Business Growth & Customer Acquisition

• Own retail channel revenue, profit and market share performance.
• Win new customers and expand distribution across key retail channels.
• Develop and grow strategic customer relationships to deliver sustainable growth.
• Lead commercial negotiations and execute growth strategies that increase market penetration and profitability.

Customer & Account Leadership

• Develop and execute customer growth plans with key retail partners.
• Maximise revenue, profitability, customer retention and share of wallet.
• Identify and execute opportunities for range expansion, promotions and new product introductions.

Sales Leadership

• Lead, coach and develop a high-performing sales team.
• Create a culture of ownership, accountability and execution.
• Set clear objectives and hold the team accountable for delivering results.

Commercial Planning & Execution

• Own the sales forecast and demand planning process.
• Partner with Operations and Supply Chain to ensure forecast accuracy, inventory optimisation and customer service excellence.

Experience – Essential

• Proven success leading retail sales teams and delivering revenue growth.
• Demonstrated track record of winning new business and growing strategic accounts.
• Experience owning revenue, profit and margin performance.
• Strong commercial negotiation, customer management and leadership capability.
• Experience within a consumer products, FMCG, retail or manufacturing environment.
• Fire safety, electrical products or adjacent category experience highly desirable

Success Measures

• Delivery of revenue, profit and market share targets.
• New customer acquisition and distribution gains.
• Growth and retention of existing customers.
• Sales team engagement and performance.
• Forecast accuracy and execution excellence.

We offer excellent development opportunities, a competitive salary and exceptional benefits including the following:

• Be part of a globally respected brand under Kidde Global Solutions.
• Competitive salary package, incentives, and career development opportunities.
• Company vehicle or allowance
• Hybrid/flexible working arrangements
• Laptop and smartphone
• Career progression opportunities

Your journey with us

We always aim to provide a fair and valuable recruitment process for everyone. If selected, you will follow the next stages:

• Initial call with our sourcing/recruitment team
• Interview with the Hiring Manager
• Interview with EMEA General Manager

Our commitment to you

As an employer of choice, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and drives innovation for the benefit of our customers. We aim to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better. The values that guide us are respect, integrity, inclusion, innovation, and excellence.

We’re excited for you to join us and make a difference.

World Leaders in Fire and Life Safety

Kidde Global Solutions is a world leader in fire & life safety solutions tailored for complex commercial facilities to homes. Through iconic, industry-defining brands including Kidde, Kidde Commercial, Edwards, GST, Badger, and Aritech, we provide residential and commercial customers with advanced solutions and services to protect people and property in a wide range of applications, all around the globe.