Job Description

We’re looking for a Retail Sales Coordinator to join our Team at our Gold Coast HQ in Carrara in a part-time, fixed-term capacity. This is a hands-on, detail-focused position supporting our B2B sales across key retail accounts.

With a strong administrative focus, we’re looking for someone who genuinely enjoys organisation, coordination, and the finer details that keep things running seamlessly. You'll be supporting our retail partnerships: processing quotes and orders, keeping records accurate, and making sure our key accounts are looked after at every step.

What you'll be doing

• Processing quotes and orders accurately and quickly.
• Responding to customer queries across phone, email, and face-to-face.
• Building strong working relationships with our key retail accounts and their teams.
• Keeping our CRM up to date and helping track key account metrics.
• Supporting forecasting and reporting on retail account activity.
• Working closely with internal teams to keep orders, queries, and accounts running smoothly.
• Jumping in to support the wider Retail Team with enquiries when needed.

About you

• Highly organised with great attention to detail.
• Calm, methodical, and good at managing priorities at once.
• A clear, friendly communicator across phone, email, and in-person.
• Reliable, proactive, and comfortable working autonomously or as part of a team.
• Confident across Word, Excel, PowerPoint, Outlook, and CRM/POS systems.
• Experience in a similar coordination, account support, or admin-heavy role.
• Ability to travel when/if needed.

What we offer

• Part-time 12-month fixed-term contract, 30.4 hours per week (4 days, 9am-5pm).
• Work-life balance.
• A contemporary HQ with an onsite gym and Pilates studio.
• Daily breakfast with an onsite cafe.
• A collaborative team culture with regular social events and team building.

If this sounds like your kind of role, we’d love to hear from you. Apply with your resume and a cover letter outlining why you’re well suited to the position.

About ABI Interiors:

ABI Interiors is an Australian family business that was established in 2016 after recognising a gap in the market for high-quality, coloured architectural hardware.

Today, we pride ourselves on supplying a comprehensive range of interior fixtures and fittings that are of an exemplary standard. Our in-house Research and Development team uses cutting-edge technology to actualise simplicity, longevity, and durability as the foundation for our designs.

But our promise of quality extends beyond our product offering. We adopt a holistic approach, meaning we strive to uphold excellence across every touchpoint of the ABI Interiors experience. Guided by quality, trust, innovation, passion, and responsibility, our team all share the same belief and commitment that we can enrich lives by enriching spaces.