Job Description

The Retail Sales Clerk provides excellent customer service and actively promotes the selling of merchandise, operates a cash register and handles all payment transactions for purchase. The Retail Sales Clerk receives, unpacks, folds and puts away the daily deliveries of merchandise.

• Greets all internal and external guests using Own the Moment initiatives to provide friendly, courteous, excellent service.

• Demonstrates a pleasant and enthusiastic demeanor at all times.

• Maintains awareness/security of retail floor, products, services and guests.

• Assists customers and guests providing information about retail outlet, merchandise and property events, promotions, restaurants and/or hotel amenities.

• Encourages multiple sales by offering additional/complimentary products and/or services.

• Performs retail cashier duties and accurately maintains accompanying paperwork.

• Balances all monies at end of shift.

• Maintains general housekeeping duties, ensuring the clean, neat and professional appearance of the outlet and its merchandise.

• Responsible for answering the phone and assisting caller including transfers to appropriate extension, answering questions, providing information etc.

• Regularly provides feedback and information to Shift Supervisor regarding inventory levels of merchandise, customer feedback/perceptions.

• High School Diploma or equivalent preferred

• One year in retail sales or equivalent experience preferred

• Must pass pre-employment Math test with score of 80% or better.20 problem minimum

• Literate and fluent in basic English

• Good math skills, including adding, subtracting, multiplying and dividing

• Excellent guest service skills

• Be knowledgeable about the Total Rewards program and hotel/casino amenities

• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same

• Adheres to all regulatory, company and department policies and procedures

ADDITIONAL REQUIREMENTS

• Ability to bend, crouch, turn, and reach overhead.

• Ability to respond to visual and verbal cues

• Manual dexterity to operate office equipment and cash registers

• Ability to stand on hard floors

• Mobility to move about the work area

• Ability to lift, push, pull up to 50 pounds

• Must be able to lift overhead and climb a ladder for stocking purposes

  Positions that have contact with the public require the ability to work in a noisy
  environment, and may be exposed to guests who use tobacco products.Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.

At Harrah’s and Caesars Republic Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen field. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests.
Harrah’s and Caesars Republic Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America’s largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe’s year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools , a full-service health spa, various restaurants, including the world renowned, Hell’s Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah’s & Caesars Republic are popular choices for travelers and vacationers throughout the year.

Besides living in one of the Earth’s most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah’s believes a successful company starts with satisfied employees. Whether it’s professional advancement or personal recognition, Harrah’s provides accolades and incentives as you move along your career path.