Job Description

A Retail Sales Associate is responsible for providing an excellent Family Style Service to all guests visiting our retail shops. This teammate is accountable for meeting sales and metric goals through guest engagement, processing register transactions, maintaining all store and stockroom standards, assisting with shipment deliveries, and maintaining sales floor stock levels.

• Store opening and closing procedures.
  • If opening, responsible for checking out and securing store keys.
  • If closing, responsible for returning store keys.
• Maintain all visual merchandising and housekeeping standards throughout shift.
• Responsible for opening/closing, maintaining, and balancing assigned register.
• Deliver an excellent overall guest experience by consistently meeting all Family Style Service Standards.
• Meet all sales goals; daily, weekly, monthly.
• Meet all sales metric goals; # of checks, average $ per check, # items per check.
• Build sales through add-ons on the sales floor and the register.
• Encourage applications for the Military Salute card.
• Merchandise knowledge: stay informed on features and benefits of key products, attend product trainings facilitated by store leadership and/or vendors.
• Keep leadership informed on all merchandise needs; guest requests, items sold-out, in-stock items that need to be replenished.
• Perform merchandise restocking procedures.
• Assist with merchandising, as needed.
• Assist with shipment processing, as needed.
• Participate in quarterly inventory.
• Adhere to all loss prevention policies and procedures.
• Promote loss prevention through guest service behaviors and best practices implemented by leadership.
• Adhere to all attendance policies and procedures.
• Help at Dive Store, if needed

• Previous retail sales experience preferred.
• High energy, friendly personality, and Positive attitude. Show product to meet guest needs.
• Must be able to communicate effectively with guests and team members.
• Works productively in a fast-paced, lively environment.
• Able to work a flexible schedule, shifts may vary.
• Able to perform multiple functions and tasks at once.

ADDITIONAL REQUIREMENTS:

• Must be able to speak in a pleasant, quiet, and understandable tone of voice.
• Must be able to work in a team-oriented environment.
• Must be able to lift items up to 20 pounds and push and pull a cart up to 30 pounds.
• Must be able to respond to visual and aural cues.
• Must be able to read, write, speak, and understand English.
• Must be able to concentrate for long periods of time and able to calmly respond and handle internal customers’ concerns and needs.

Pay: $19.00 per hour

Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.

JOIN A TEAM THAT GOES ALL-IN ON YOU
Are you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah’s Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with you!