Who We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
ROLE SNAPSHOT:
Position: Part-time Sales Associate
Location: The Grove Flagship Store (Los Angeles, CA)
Store Opening: July 2026
Compensation: $18-20 per hour (based on experience)
HOW YOU'LL MAKE AN IMPACT:
As a part-time/seasonal Retail Sales Associate, you will deliver an exceptional in-store experience for our customers. Through authentic customer engagement, strong product knowledge, and a passion for the New Balance brand, you will help customers find the right products while contributing to a welcoming and organized retail environment.
WHAT YOU'LL DO:
Deliver outstanding customer service by greeting and engaging customers, asking thoughtful questions to understand their needs, and recommending products.
Measure and fit customers, answering their questions and resolving concerns in a professional and timely manner.
Represent New Balane brand values – integrity, teamwork, and total customer satisfaction.
Process sales transactions accurately.
Maintain an organized and well-stocked floor; ensure merchandise is properly labeled, priced, and displayed.
Support loss-prevention efforts.
YOUR EXPERIENCE AND STRENGTHS:
Must be at least 18 years of age.
Strong customer-service mindset; ability to greet customers, communicate clearly and professionally with customers and teammates.
Availability to work a flexible schedule, including weekends and holidays.
Physical requirements: Ability to lift between 4-8 lbs; ability to move or assist with moving product up to 50 lbs. Ability to stand for extended periods; kneel, squat, and climb ladders or stairs as needed.
Preferred prior experience working in a retail or customer-facing environment
The Grove, CA Retail Only Pay Range: $17.87 - $17.90 - $21.50 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)
Regular Associate Benefits
Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.
Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.
Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
In 1906, New Balance began as a humble one-man operation founded on the belief that “we were born to move,” and has since grown into an international corporation, selling footwear and apparel in over 120 countries and employing over 14,000 associates worldwide. Our mission has always been to support the performance of athletes, and with an unparalleled focus on quality and craftsmanship, we’ve come to set the standard for comfort and fit in an industry all too often driven by hype.
We’re incredibly proud of our history and how far we’ve come, but companies don’t thrive for over a century by being content.
Whether it’s setting a new style trend, retooling our manufacturing process, or building a new state-of-the-art headquarters, we pursue innovation with a spirit of fearless independence. As the only privately held major footwear company in the world, we’re free to do things our way, pushing limits and testing boundaries as we continually reimagine what could be. After all, the status quo isn’t static.
But doing things our way wouldn’t mean much if we weren’t also doing them the right way. We invest in our associates as they invest in us, and as we move forward, we make a point of giving back, supporting communities around us through ambitious philanthropic efforts and involvement programs. We are a company that cares, and our culture is one of integrity and teamwork where together we become greater than the sum of our parts.
