PRIMARY PURPOSE:
It is the primary duty of the Sales Associate I to provide our Guests with exceptional guest service and maintain a consistent brand standard and a comfortable shopping experience.
Position: Hourly, Part-Time
Location: Gold Strike Casino
MINIMUM REQUIREMENTS:
• Work varied shifts, including weekends and holidays.
PREFERRED:
• Six (6) months of Retail Sales experience.
• Six (6) months of Cash Handling experience.
• Bilingual.
• Experience in a similar resort setting.
CERTIFICATIONS, LICENSES, AND REGISTRATIONS:
• Alcohol Awareness Card.
• Health Card.
• State Gaming Requirements.
KNOWLEDGE, SKILLS, AND ABILITIES:
• Maintain a high level of collaboration inside and outside of the Retail Division.
• Ability to operate a Retail POS system.
• Able to effectively communicate in English, in both written and verbal forms.
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail.
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
WORKING CONDITIONS:
*This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.
This position may require strenuous physical activities and exposure to pipe, cigar, and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends, and holidays may also be required.
Physical/Sensory Requirements & Work Environment Form
This is a required checklist for attachment to Position Descriptions. It clarifies the smallest components of the mental and physical requirements of the job. Check all areas that are essential in performing the job, according to the essential functions section in the position description guidelines. Signatures are to be obtained at the time of the interview for the position.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Engage all guests in a friendly manner delivering exceptional customer service.
• Assist Guests with their needs and drive sales.
• Maintain a clean and safe environment and ensure product replenishment from the stock room to guarantee our guest’s ease of shopping.
• Own the guest experience and report any opportunities for improvement to Retail Management.
• Follow all Retail, POS, and Cash Handling procedures.
• Perform other job-related duties as requested.
MINIMUM REQUIREMENTS:
• High School Diploma or Equivalent GED.
• Six (6) months of Retail Sales and/or Cash Handling experience.
• Experience in a similar resort setting, preferred but not required.
KNOWLEDGE, SKILLS, AND ABILITIES:
• Maintain a high level of collaboration inside and outside of the Retail Division.
• Ability to operate a Retail POS system.
• Able to effectively communicate in English, in both written and verbal forms.
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail.
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
WORKING CONDITIONS:
*This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.
This position may require strenuous physical activities and exposure to pipe, cigar, and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends, and holidays may also be required.
Cherokee Nation Businesses is the tribally owned holding company of Cherokee Nation — the largest Native American tribe in the U.S.
Our mission is to promote the economic wellbeing of Cherokee Nation by delivering tremendous value to our customers, communities and markets we serve.
