Job Description

About the Role

The Sales Associate will assist customers by explaining the features and benefits of each product and completing sales of merchandise.

Position Responsibilities

• Provides superior customer service before, during and after the sale in person and over the telephone.
• Responsible for maintaining and exceeding sales goals.
• Responsible for completing cash control procedures, analyzing reports, identify and react to shoplifters, ensure price accuracy and protect store assets.
• Assists customers, handles customer relations issues and promote a positive shopping experience.
• Provides answers to customer inquiries concerning billing, returns and other general service-related issues.
• Resolves service-related problems for customers.
• Knowledgeable and informed regarding general resort programs and services
• Reconcile daily sale receipts
• Maintain outlet appearance, merchandising and display.
• Perform other related duties as assigned by the Supervisor on duty

Essential Functions​

• Exposure to casino related environmental factors, including but not limited to, secondhand smoke, excessive noise and stress related to servicing customers in a fast paced environment
• Must be able to stand for an entire shift and be able to move throughout the casino/hotel areas
• Must be able to work holidays, weekends, and flexible shifts/hours
• Must be able to lift/push/pull up to 50 pounds

Requirements

• Minimum of one year of sales experience in a retail environment

• High school diploma or equivalent combination of training and experience preferred.
• Excellent communication, organizational and mathematical skills
• Ability to operate a cash register
• Ability to interact with all levels of internal and external customers and personnel.
• Demonstrate professional verbal, telephone and written communication skills and etiquette.
• Warm, enthusiastic manner, with excellent interpersonal and customer relations skills

Benefits

• Free meal on shift
• Training & Development
• Paid Time Off
• Free Parking
• Pay Rate: $18.50/hour