Job Description

MASS MoCA’s gift shop is seeking a part-time Sales Associate. The Sales Associate will report to the Gift Shop's Manager & Buyer, and work closely with other retail staff. This position requires exceptional interpersonal skills as well as self-motivation, basic math, and careful attention to detail. The MASS MoCA gift shop is a key part of the visitor services experience and operates as a source of information to visitors beyond the range of products offered.

The MASS MoCA retail store is a key part of the visitor services experience and operates as a source of information to visitors beyond the range of products offered.

Schedule: 2-3 days/week, Saturday and Sunday availability required

Responsibilities of a Retail Sales Associate include but are not limited to:

• Cheerfully greeting customers and providing suggestions and product information.
• Cleaning store fixtures and maintaining attractive merchandise displays.
• Opening and closing the store and operating the POS system and cash drawer.
• Organizing overstock and replenishing store displays as needed.
• Organizing and affixing price tags to new incoming shipments of products.
• Taking initiative to learn about the history of MASS MoCA and the current and past exhibitions and performances in order to answer customer questions.

Requirements

• Candidates must be friendly, patient, computer-savvy, a self-starter and confident to work independently when needed.
• Knowledge of the North Adams area and customer service experience are preferred.
• Hours: 8 to 24 hours per week
• Retail Sales Associates are required to work regular weekends shifts as well as holidays, evenings and festivals when needed.

Physical Requirements

• Must be able to stand for long periods of time and lift up to 40 lbs
• Must be able to wear PPE as necessary.

Education

• Minimum high school diploma or equivalent required.
• MASS MoCA strongly encourages employees to be up to date with their COVID-19 vaccinations.
• This position is a part-time, non-exempt, represented position
• Hourly rate is $19.50/hr.

As defined by the National Labor Relations Act, this position is part of the bargaining unit for UAW Local 2110.