Job Description

Retail Sales Associate Keyholder- 3

To provide an exceptional shopping experience for every customer and assist store leadership in performing daily operations and objectives of the store.

PRIMARY DUTIES AND RESPONBILITIES:
The below listing of essential and periodic functions is not an inclusive listing of all duties that may be requested to be performed by supervisor or manager.
• Provide exceptional sales assistance and customer service by acknowledging all customers and being attentive to shopper’s needs.
• Stock merchandise and maintain inventory levels in accordance with store processes and procedures.
• Price and label products in accordance with store processes and procedures.
• Price and labeling of closeout section in backroom.
• Price and process products from Shipping/Returns Department.
• Keyholder - opening and closing duties for weekdays/weekends.
• Sets zone schedule and duties for team.
• Ensure fast and accurate service during customer shopping and check-out process.
• Perform general store maintenance and cleaning as assigned.

SECONDARY RESPONSIBILITIES:
• Assist in large event sales, including the bi-annual Mason Tent Sale, Black Friday and Small Business Saturday.
• Assist in performing annual inventory in accordance with store processes and procedures.

EDUCATION and/or EXPERIENCE:
• Must be at least 18 years old.
• High School Diploma or equivalent, preferred but not required.
• 1-2 years of progressively responsible retail experience preferred.
• Cash handling experience strongly preferred.
• Merchandising experience desired (Floor/Window Displays)
• Social media experience to drive brand awareness and customer acquisition

KNOWLEDGE, SKILLS, and ABILITIES
• Outgoing, friendly, positive and customer-focused
• Ability to commit to scheduled work hours with a reliable mode of transportation
• Self-motivated with a strong attention to detail
• Demonstrated ability to build relationships and communicate at all levels, both inside and outside of the organization
• Committed to an environment which embraces diversity, equity and inclusion
• Innovative

PHYSICAL REQUIREMENTS
• Must be able to work on your feet in a fast paced environment
• Stand, walk and move for 8 hours shifts
• Help move product/new freight that is 25 pounds periodically
• Bend, twist, turn, reach, push and pull comfortably

THINGS TO KNOW
• You get 35% off the brands we carry for you and your immediate family
• We have passionate leadership invested in your growth
• Our hours are Mon-Friday, 9a-6p Sat 9-5.30p and Sun 11a-4p
• Base wage + commission for great customer service
• Family owned retail business in operation since 1904!