Job Description

Join the Caesars Entertainment Family

Why Harrah’s & Tropicana Laughlin Are the Employer of Choice

At Harrah’s & Tropicana Laughlin, our Retail team brings the fun, energy, and guest‑focused spirit of our resorts directly to every shopper who walks through the door. When you join us, you become part of a company that values personality, teamwork, and Caesars Entertainment’s signature Family Style Service.

What Sets Us Apart

• Earn Your Bachelor’s Degree for FREE through Caesars Entertainment and our university partners
• Student Loan Debt Assistance to help lighten your financial load
• A People First Culture where every team member is valued
• Affordable Medical, Dental & Vision Plans with flexible options
• 401(k) with Company Match to support your long‑term financial goals
• Caesars Entertainment’s Signature Family Style Service that makes our workplace feel like home
• Paid Time Off so you can recharge
• Exclusive Discounts on hotel stays, dining, entertainment, retail, and more

Retail Sales Associate – Harrah’s Laughlin Beach Resort

Retail Sales Associates create memorable shopping experiences by delivering warm, upbeat service and maintaining a vibrant, guest‑friendly retail environment. This role is ideal for someone who thrives in fast‑paced settings, enjoys connecting with guests, and brings enthusiasm to every shift. You’ll represent the Harrah’s brand with professionalism while supporting daily retail operations that keep the shop running smoothly.

Guest Experience & Sales

• Greet every guest with a warm smile and positive attitude—Family Style Service is the standard
• Promote and upsell merchandise using strong product knowledge and confidence
• Create a welcoming atmosphere that encourages browsing and purchasing
• Stay informed about resort amenities to assist guests beyond the retail space

Cash Handling & Inventory

• Operate the register and process all payment transactions accurately
• Maintain your cash bank and follow all cash‑handling procedures
• Receive, unpack, fold, and stock merchandise daily
• Keep the selling area neat, organized, and visually appealing

• Valid Southern Nevada Health District (SNHD) Health Card and Alcohol Awareness Card required
• High school diploma or GED preferred
• Ability to speak, read, and write English fluently
• Comfortable lifting up to 50 lbs and pushing/pulling up to 100 lbs
• Ability to stand for long periods and work in hot, noisy, or smoky environments

Bonus Traits

• Outgoing, energetic, and reliable
• Strong communicator and supportive team player
• Quick learner with a passion for retail and hospitality

Be Part of Something Legendary

If you love fast‑paced environments, thrive on guest interaction, and enjoy being surrounded by the energy of a resort atmosphere, Harrah’s Laughlin Beach Resort is ready to welcome you into the Caesars Entertainment family.