Elements Massage®

Retail Sales Associate / Customer Service

Elements Massage®  •  Onsite  •  23 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Are You a Wellness Enthusiast Who Loves Sales and Great Service?

If you’re passionate about helping people feel their best — and love connecting with like-minded individuals — Elements Massage® of Nutley is the perfect place for you!

We’re looking for a Front Desk / Sales / Customer Service person who’s professional, dependable, and motivated by creating exceptional client experiences. In this role, you’ll engage clients, support our therapists and estheticians, and help people discover the benefits of a consistent wellness routine.

Your Daily Responsibilities

  • Welcome every client warmly and ensure a seamless, professional studio experience.

  • Educate clients on the Elements Wellness Program — our flexible, no-hassle membership plan.

  • Sell session enhancements, gift cards, and memberships with confidence and care.

  • Process client bookings, documentation and payments quickly and accurately.

  • Maintain a clean, organized, and calming studio environment for clients and teammates.

  • Collaborate closely with the Studio Manager, Owners, and service providers to create a client-centered atmosphere.

  • Provide clear, consistent communication and uphold studio policies and professionalism.

What We’re Looking For

  • 2+ years of retail or service-industry sales experience required (experience with memberships or recurring services preferred).

  • Strong customer service skills and a warm, polished presence with clients.

  • A professional, reliable team player who values focus, consistency, and accountability.

  • Ability to build respectful, professional relationships with team members and clients — always friendly, never casual.

  • Tech-savvy and comfortable with office and scheduling systems (MindBody Business experience a plus).

  • Detail-oriented, organized, and enthusiastic about wellness and personal growth.

Compensation & Perks

  • 💰 $16–$18/hour (based on experience and availability)

  • 💸 Monthly Sales Performance Bonuses (earn more for exceeding goals!)

  • 💆‍♀️ Complimentary monthly massage or facial + retail discounts

  • 🩺 Health, Dental & Vision Insurance

  • 🦩 Aflac Supplemental Insurance

  • 🌴 401(k) Retirement Savings Plan

Join Our Team

If you love wellness, sales, and creating amazing client experiences — while working in a respectful, team-driven studio — we’d love to meet you!Apply today and grow your career with Elements Massage of Nutley

Legal Disclaimer

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.

Elements Massage®

About Elements Massage®

Founded by a massage therapist, Elements Massage™ provides handcrafted, personalized, and therapeutic massage. Different than the day-spa experience, Elements Massage™ serves clients who value massage as a way to boost immunity, ease muscle aches, minimize stress, encourage sound sleep, and alleviate issues stemming from injuries, illnesses, or stress.

Elements Massage™ affordable membership model helps clients prioritize a service that greatly aids in living a healthy lifestyle.

At Elements Massage, we are proud to be an organization that reflects the diversity of our communities. We embrace our differences and continually strive to be better because of them.

Industry
Arts & Entertainment
Company Size
1,001-5,000 employees
Headquarters
Englewood, Colorado
Year Founded
2006
Social Media